Capture Informatikai és Tanácsadó Zrt. (CAPTURE ZRT.)

This is an exceptional opportunity to join a fast-growing industry. Capture allows you to thrive in a multicultural work environment, where the emphasis is on excellence, innovation, and collaboration.

German Speaking Automation Support Engineer

Task(s):

    • Support and investigate issues relate to Automic Workload Automation software
    • Respond to customer inquiries by e-mail or on the telephone, through ticketing tool
    • Assess issues with customer IT in order to troubleshoot and resolve complaints
    • Research information from the Application Support Knowledgebase for solutions
    • Maintain ticketing queue for assignments, and handle documentation of trouble tickets and resolutions
    • Engage in hands-on, in-depth analysis, review, and implementation

Requirement(s):

    • Knowledge of applications or technologies listed below at an administrator, support, developer level, and/or equivalent:
      • Operating Systems: Microsoft Windows and/or UNIX/Linux Operating Systems (approximately 3 years’ experience), Mainframe (AS400, z/OS) would be an advantage
      • Databases: Oracle or Microsoft SQL Server or DB2
      • Networking and protocols: TCP/IP
      • Web-based technologies like: FTP, Webservice, etc.
    • Able to write simple SQL statements to query troubleshooting information in underlying Databases

Other:

    Database, Networking or ITIL certification would be considered an advantage, but no specific technical certifications is required

Our offer:

    Competitive salary package according to candidate’s knowledge and competence

    Annual financial bonus – based on individual targets.

    New colleagues will be provided product specific trainings, and on-the-job learning support.

Sector(s):

  • IT Operation, Telecommunication
  • IT Support, Helpdesk
  • System operator, Maintenance Staff
  • Full time

Experience required:

  • 3-5 years professional experience

Required language level:

All of these are:

  • English - intermediate / communication
  • German - higher advanced/fit for negotiation

Job location:

1113 Budapest, Bocskai út 134.

How to apply/ contact information:

To apply for this opportunity, please hit the "Jelentkezem" button, and send your English language resume and salary expectations.