It support, helpdesk állások, munkák
Troubleshooting and resolving technical problems for customers or clients Escalating issues to higher levels of support as needed Collaborating with L1 (Level 1) support staff and other team members to resolve issues efficiently Communicating with customers or clients through var...febr. 04.
Manage incoming phone calls, emails and cases. Assisting customers with billing and contract related requests. Educating customers and answering general questions about the supported software. Reach out to customers to schedule installation of orders, while coordinating with subc...febr. 02.