Állások, munkák és állásajánlatok
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BudapestResolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support) Handling end-user calls and web queries via tools, phone and email Documentation and precise administration, logging of calls on the ticketing tool .
1095 BUDAPEST, SOROKSÁRI út 44.. MILL PARKReceiving end user Calls/Chats and Emails Provide first level resolutions on technical issues reported by the users Owning the ticket resolution and making follow-ups with escalated groups/vendors for issue resolutions Updating the users on ticket.
1117 Budapest, Budafoki út 91-93.Become an expert and provide an outstanding experience to our customers Assess the nature of product or service issues and resolve basic to complex support problems for customer inquiries received via email and phone (and occasionally live chat) Use a vari.
DebrecenHelping the users with the establishment of conferencing service connection and guide them on how to use the service via the usual Managing supplier activities Identifing the source of the problem handling audio quality, connectivity issues and configuring.