It support, helpdesk állások, munkák

• Ensures technically and timewise optimal Customer Support to guarantee the availability professionally and quick support by phone, email and remote assistance for customers
• Supports customers with complex technical requests using structured problem-solving approach

• Be the go-to person for our customers and our 1st-level support team when it comes to networking, connectivity, and infrastructure.
• Solve complex technical issues and keep networks fast, stable, and secure.

• Testing and monitoring e-commerce payments, ensuring accuracy and compliance with established policies and procedures.
• Handling incoming tickets related to online payments, customer payouts & fraud prevention.
• Creating and managing IT development tickets for payment-related issues.

Customer Support: Respond promptly and accurately to customer inquiries via chat, phone, and email. Assist clients in managing domain portfolios and digital assets to protect and secure their global internet brands....

• Provide general support to Stakeholders in regards to FEI horse documents, registrations and health requirements;
• Provide general support to different Stakeholders on the use of various FEI IT platforms;

Migrálás, finomítás, üzemeltetés és optimalizálás AWS platformokon Termék/rendszer szintű telepítések, konfigurációk szkriptelt és automatizált kezelése Linux vagy Windows rendszerek, alkalmazásszerverek és adatbázisok konfigurációjának és karbantartásának kezelése AWS szolgáltatások használata és...

• Design, implementation, and troubleshooting of the OmnissaTM Sovereign Solution for Workspace ONE®
• Direct collaboration with OmnissaTM product development
• Error analysis and problem solving (3rd/4th level) in global support
• Monitoring, maintenance, and updates of private cloud and customer systems