Customer support representative állások, munkák VIII. kerületben

• Lead, motivate and develop a German-speaking Quotes Team, fostering a collaborative and high-performing culture
• Coach team members through regular feedback, performance conversations and development planning

• Identify, develop, and pursue new business opportunities to expand CMA CGM's customer portfolio and market share.
• Promote CMA CGM’s shipping, logistics, and integrated supply chain solutions to existing and prospective customers.

• Support IP Infrastructure Solution pre-sales for telecom operators: Support to develop technical proposal to carriers for the IP infrastructure related solutions such like IP router, Switch, etc.
• Prepare draft Quotation/Technical Proposal based on tender requirements or customer requirements.

• Lead, manage and control the daily operations of the VAS teams within the Budapest Command Centre.
• Ensure excellent service performance across task processing, call handling, quality, invoicing and ticket management.

• az időpontra érkező magán- és kisvállalati ügyfeleink pénzügyi igényeinek feltérképezésével foglalkozol
• ügyfélbarát nyelven magyarázol el pénzügyi megoldásokat: számlavezetés, hitelek, befektetések, biztosítások
• bevezeted az ügyfeleinket a digitális bankolás világába, tájékoztatod és edukálod őket

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• Külföldi páciensek fogadása, kezelésük koordinálása
• Ügyféligények feldolgozása, telefonos és e-mailes kapcsolattartás
• Átfogó szervezési és adminisztrációs feladatok
• Orvos és asszisztens kollégáink munkájának teljes körű támogatása
• Tolmácsolás, fordítás
• Statisztikák, kimutatások készítése

• Development of the Tulip OS
• Maintenance and support of bootloader, kernel, and userspace development for Tulip hardware
• Working alongside product management and customers to identify key features and product performance
• Contributing to strategic planning

• Understand customers' business objectives and define what success means for them when using our products
• Drive and execute customer success plans to support customers in achieving their goals
• Handle incoming customer inquiries related to administration, products, and general requests

közreműködik az Országos Atomenergia Hivatal (a továbbiakban OAH) – személyes adatok kezelésére vonatkozó jogi előírásokban meghatározott – kötelezettségeinek teljesítésében;...

• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Deliver exceptional customer support to internal and external stakeholders
• Investigate and resolve complex customer requests, issues, and escalations
• Monitor operational performance, service metrics, and reporting outputs

• Drive site strategy with localized, data-driven action plans for the Budapest hub
• Lead through leaders by mentoring and growing a team of Senior Team Leads
• Own operational excellence including quality, cost, and speed metrics

• Handling inquiries via email and phone from customers and internal parties
• Performing order management activities including order entry, price checking, order clearing aligned with company policies, and preparing vital shipping documentation

• Supporting clients throughout the lifecycle including administration, order management, quotations, master data
• Providing exceptional customer support to internal and external customer requests
• Processing and following up all relevant requests within division’s guidelines

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Deliver outstanding customer experience to internal and external stakeholders across customer master data, quoting, order management, and related processes
• Act as a role model for customer centricity, collaboration, and operational excellence

• Leading new assignments and projects individually or as part of a team
• Interacting with customers and vendors and participating in sales discussions
• Managing and maintaining vendor contract information
• Participating in invoicing processes
• Maintaining supplier database

• First point of contact for customer-reported technical issues and service requests
• Triage and assign incidents
• Track progress and ensure timely resolution based on SLA targets
• Keep users and internal teams informed with clear and timely updates

• First-level support during regular office hours with participation in an on-call duty rotation
• Acting as the first point of contact for incidents, service requests, and alerts
• Initial incident analysis, troubleshooting, and resolution
• Escalation of complex issues to 2nd and 3rd level teams