Ügyfélszolgálat állások, munkák

Troubleshoot and resolve advanced issues for customers related to the iREMS software, providing advice and expert knowledge by email, chat, and web channels Work closely with Product Development and DevOps to diagnose problems and deliver solutions to our customers often liaising with the software...

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

As the central contact person and project manager, you will be responsible for service support (incident and problem management) for customers located worldwide in the air traffic control and airport sector...

You'll be working in the Client Account Management team in Frankfurt. We're a dedicated team with an open corporate culture that values individual contributions and encourages proactive input and feedback. As a client relationship manager, you'll contribute toward delivering a consistent client...

Shape the Future of Medical Technology: Become part of an innovative team within the ZEISS Medical Technology segment and actively contribute to the advancement of our eCommerce solutions....

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of...

Inspire students and guide them to be their best selves, academically and socially, using a wide range of student activating and motivating methods with and without the use of technology...

• System maintenance and support: You take responsibility for daily operations, maintenance, and the continuous optimization of our internal IT infrastructure.
• Infrastructure development: You continuously develop our infrastructure across networking, firewall, storage, and backup.

Proactive collaboration in designing infrastructure and estimating, managing + optimising its costs Learning new technologies selected by the development team before implementation and release Support the dev team by creating and managing new environments or services Creating or restoring data...

WHAT SHOULD YOU EXPECT DURING THE 2-YEAR PROGRAM? STRETCH ROTATIONS You will take on 4 impactful projects across different areas of the KWS business, working with diverse and driven teams. You will choose your projects from the Graduate Program project pool, giving you real influence over your...

• Lead performance analysis by identifying key trends, risks, and opportunities based on large and complex data sets.
• Translate financial and business questions into structured data-driven analyses and scenario models.

• J-SOX Compliance and Auditing:
• Provide support and facilitation for the annual self-assessment process, adhering strictly to J-SOX guidelines.
• Assist in the establishment and coordination of an international IT controls framework.
• Contribute to the automation of J-SOX controls.

• Responding to internal inquiries regarding IT support issues (help desk, first-level support) in German and English
• Analyzing, finding solutions for, and implementing solutions to hardware and software problems on site or remotely

Design, develop, and maintain scalable backend services using Node.js, JavaScript, and TypeScript. Build secure and performant RESTful APIs and microservices architecture. Contribute to system architecture discussions and lead technical decision-making. Apply Test-Driven Development (TDD) and...

• You take functional and technical ownership of our M365 Power Platform, covering governance, continuous development, and operations.
• Designing and implementing modern solutions using Power Apps, Power Automate, and other tools from the Microsoft ecosystem is at the core of your role.

• perform proactive monitoring and in-depth analysis/documentation of Microsoft cloud environments status updates
• provide automation of service monitoring, notification of critical events
• create concepts and technical documentation describing the developed functionality

Independently troubleshoot and resolve issues related to ERP and integrated applications, escalating to other IT teams as infrastructure or networking, or third-party vendors when necessary....

• Create and maintain user roles and authorization in various SAP modules according to business needs and the Company's policy
• Analyze and resolve Incidents / Requests related to SAP authorization

Who we are As the top Swiss e-commerce platform, with a crew of over 3’500 across Switzerland, Germany, and Serbia, Galaxus is poised to move into new markets. Our driving force is our determination to keep challenging the status quo. That’s why we’re on the lookout for characters who’re passionate...