Ügyfélszolgálat állások, munkák

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

• Perform business analysis on product requirements and technical workflows
• Collaborate on projects of a technical nature, supporting implementation and ensuring alignment with product goals
• Gather, document, and refine business requirements in cooperation with stakeholders

• Ensures technically and timewise optimal Customer Support to guarantee the availability professionally and quick support by phone, email and remote assistance for customers
• Supports customers with complex technical requests using structured problem-solving approach

• Testing and monitoring e-commerce payments, ensuring accuracy and compliance with established policies and procedures.
• Handling incoming tickets related to online payments, customer payouts & fraud prevention.
• Creating and managing IT development tickets for payment-related issues.

Customer Support: Respond promptly and accurately to customer inquiries via chat, phone, and email. Assist clients in managing domain portfolios and digital assets to protect and secure their global internet brands....

• Lead performance analysis by identifying key trends, risks, and opportunities based on large and complex data sets.
• Translate financial and business questions into structured data-driven analyses and scenario models.

Ügyfélélmény növelése Értékesítési csapat támogatása Vevői hívások fogadása Telefonos információ átadás a termékek kapcsán Felmerülő reklamációk kezelése Rendelések kapcsán felmerülő kérdések megválaszolása Garanciális esetek adminisztrációja, ügyintézése E-mailek megválaszolása A feladatkörhöz...

• Designing, Building and operation of IT Infrastructure and Services (Server, Storage, Infrastructure Security)
• Development and operation of identity and access management solutions (AD, Entra ID)
• Implementation and management of certificates (PKI)

• Develop Linux based machine platform and application software architectures from the first idea to series production and operation
• Contribute to our global machine control and connectivity platform
• Design and implement embedded machine application and connectivity software components

• Support IT side of the delivery for the build-out of a new Global Fulfilment Center (GFC)
• Collaborate with stakeholders to define project scope, goals, and success criteria, ensuring alignment with organizational objectives.

• Design, implementation, and troubleshooting of the OmnissaTM Sovereign Solution for Workspace ONE®
• Direct collaboration with OmnissaTM product development
• Error analysis and problem solving (3rd/4th level) in global support
• Monitoring, maintenance, and updates of private cloud and customer systems

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

YOUR TASKS In the position of a Student Temp (f/m/d) for Software Development in Life Science and Diagnostics at QIAGEN, you will be making improvements in life possible – every working day. We are looking for you to help us shape our product development with skill and passion. You will support our...

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

• Drive the entire sales process, from business development, introduction demos and POCs through to closing, focusing on Net New Logo's.
• Constantly look for new areas to expand business within WalkMe's Major accounts.
• Build WalkMe's business by hunting for new opportunities.

• Lead the development of business cases for new initiatives, including market entry strategies, channel expansions and portfolio plays.
• Translate strategic opportunities into financially sound plans, supported by robust modelling, sensitivity analyses, and clearly articulated assumptions.

• Manage and support IT infrastructure, systems, services, staff, and vendors of STAAR Surgical AG which includes Swiss and International users (non-US, non Japan, non China)
• Ensure IT infrastructure and systems operate optimally with minimal downtime and unplanned outages

Schwarz IT takes care of the entire digital infrastructure and all software solutions of the companies of Schwarz Group. As a result, it is responsible for the selection, provision, operation and continuing development of IT infrastructure, IT platforms and business applications. In order to...