Customer support representative állások, munkák

• Handle inbound, email, chat consumer and dealer interactions related to product information, usage, troubleshooting, warranty, service, and complaints.
• Understand consumer and dealer concerns, diagnose basic product issues, and provide accurate guidance using approved knowledge resources.

• Handle inbound, email, chat consumer and dealer interactions related to product information, usage, troubleshooting, warranty, service, and complaints.
• Understand consumer and dealer concerns, diagnose basic product issues, and provide accurate guidance using approved knowledge resources.

• In TATA Consultancy Services (TCS) you can implement your language knowledge with native speakers in a dynamic working environment.
• Learn and have fun while you explore our uniquely diverse company culture with more than 90 different nationalities in our Hungarian branch office.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Tárgyalótermek napi szintű ellenőrzése és felügyelete
• 20+ nyomtatóból álló printing szolgáltatás folyamatos ellenőrzése és támogatása
• Adminisztrációs feladatok ellátása és eszközállomány-felmérés
• Desktop szolgáltatások támogatása, beleértve a géptelepítéseket is

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

Ready to use your technical skills to make a real impact on the future of RENEWABLE ENERGY? If you are a fluent French-speaker living in DEBRECEN, we have an exciting opportunity for you! We are looking for an_ ENGLISH__-SPEAKING TECHNICAL SUPPORT ANALYST_ to join our business partner's growing...

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Creating detailed notes of the issue and documenting resolution
• Understanding on basics for Windows and Office suite.
• Provide first level support through handling incoming queries and help requests from end users

• Provide first-level IT support for hardware, software, access, password, and application-related issues.
• Support users via phone, email, chat, and remote support tools.
• Troubleshoot technical issues and resolve incidents whenever possible.

• Respond to customer inquiries and technical issues in a timely and professional manner.
• Provide technical guidance and support to customers using our LPWAN platforms.
• Identify, diagnose, and troubleshoot technical issues related to our platform.
• Prioritize and manage several open issues at one time.

• Provide first-level IT support for hardware, software, access, password, and application-related issues.
• Support users via phone, email, chat, and remote support tools.
• Troubleshoot technical issues and resolve incidents whenever possible.

• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in both German and English
• Document and track incidents in the ticketing system

• Provide customer support through phone, email and chat channels
• Assist customers with product and service-related questions
• Support order processing and order-related inquiries
• Troubleshoot technical and non-technical issues
• Handle customer complaints professionally and efficiently

• Provide first-level IT support for hardware, software, access, password, and application-related issues.
• Support users via phone, email, chat, and remote support tools.
• Troubleshoot technical issues and resolve incidents whenever possible.

• Provide customer and technical support in French via phone, email, and chat.
• Troubleshoot hardware, software, and connectivity-related issues.
• Guide customers through technical solutions in a clear, patient, and professional manner.

• Onsite support
• Respond promptly to onsite IT support requests from end-users
• Diagnose and resolve hardware, software, and network issues in a timely manner
• Install, configure, and maintain computer systems and peripherals
• Technical Troubleshooting

• Az üzletek napi zárási jelentéseinek és forgalmi adatainak ellenőrzése, hiányzó adatok pótoltatása.
• Beérkező számlák ellenőrzése, jóváhagyásra előkészítése és kiegészítése a könyvelés számára.
• Könyvelési anyagok rendszeres ellenőrzése.

• Külföldi ügyfelek támogatása szállítmányozási és csomagkézbesítési kérdésekben telefonon, e-mailben és chaten.
• Csomagok és nemzetközi küldemények valós idejű nyomon követése, szállítási késések vagy elakadások kivizsgálása.
• Megoldások koordinálása az operatív logisztikai és raktári csapatokkal.

Napi szintű kapcsolattartás nemzetközi vevőkkel Vevői megrendelések kezelése, szállítások nyomon követése Kimenő szállítmányok koordinálása, pontos érkezés biztosítása Vevői rendelések és előrejelzések feldolgozása, visszaigazolása, vállalatirányítási rendszerbe történő rögzítése (EDI üzenetek...