Transcosmos Kft állás, munka

13 db találat
  • Customer Service Representative with Portuguese - HOME-WORKING

    Otthonról végezhető
    Responsible for handling customer support and technical-support related questions of customers and partners Provide prompt, reliable, and accurate information to customers while maintaining effective communications by adjusting to the pace and technical level of the customer Help...
  • Customer Service Representative with German - HOME-WORKING

    Otthonról végezhető
    Responsible for handling customer support and technical-support related questions of customers and partners Provide prompt, reliable, and accurate information to customers while maintaining effective communications by adjusting to the pace and technical level of the customer Help...
  • Quality Assurance Specialist

    Országosan bárhonnan végezhető
    Perform live and historical analysis and provide feedback to the appropriate groups and individuals in an effective manner in German and English Perform assessment of recorded phone calls. Monitor quality of outbound service-related emails. Perform assessment of other customer in...
  • Workforce Manager

    Országosan bárhonnan végezhető
    Weekly Supervisor + Senior Rota send on every week Rota updated 4 weeks advance to the whole team. Including established and new starters. Preparation of rota based on the guidelines and requirements provided by senior management conduct orientation for new employees be involved....
  • Service Desk Analyst (ISD)

    Debrecen
    Identifying the hardware and software needed to provide solutions to problems; Ensuring that all SLA’s and KPI’s are met Providing telephone, face-to-face and online support to the appropriate user community; Liaising with internal, external support groups as well as vendors as r...
  • Ügyfélszolgálati munkatárs (Angol nyelvű)

    4024 Debrecen
    Ügyféltámogatás telefonon és csetes felületen keresztül. Beérkező hívások fogadása, az ügyfelek problémáinak professzionális kezelése. Az ügyfélproblémák rögzítése számítógépes rendszerben. A bonyolultabb hívások továbbítása a következő szint felé. A szükséges ismeretek elsajátít...
  • Customer Service Representative with French

    Debrecen
    Responsible for handling customer support and technical-support related questions of customers and partners Provide prompt, reliable, and accurate information to customers while maintaining effective communications by adjusting to the pace and technical level of the customer Help...
  • Customer Service Representative with German

    Debrecen
    Responsible for handling customer support and technical-support related questions of customers and partners Provide prompt, reliable, and accurate information to customers while maintaining effective communications by adjusting to the pace and technical level of the customer Help...
  • Customer Service Representative with Portuguese

    Debrecen
    Responsible for handling customer support and technical-support related questions of customers and partners Provide prompt, reliable, and accurate information to customers while maintaining effective communications by adjusting to the pace and technical level of the customer Help...
  • Customer Service Team Leader

    4031 Debrecen
    Manage the day-to-day operation of the team Ensure the service meets Service Levels and KPIs Monitor and report on performance on various channels, the team and employees Monitor, manage, and seek to continually improve agent performance Contribute to continuous improvement Maint...
  • Training Specialist

    Debrecen
    Identifying training and development needs within the team through job analysis, appraisal schemes and regular consultation with Team Leaders, Service Delivery Manager and Client Designing and expanding training and development plans based on Company, Team and individual needs Ma...
  • Customer Service Representative with Spanish

    Debrecen
    Responsible for handling customer support and technical-support related questions of customers and partners Provide prompt, reliable, and accurate information to customers while maintaining effective communications by adjusting to the pace and technical level of the customer Help...
  • Service Delivery Manager

    Debrecen
    Responsible for the delivery of all Managed Services within the team Ensure the Services are delivered to a consistently exceptional standard and as defined in the SOWs Line manager and point of escalation for the agents providing the delivery of the Services Work with the Busine...