Customer support representative állások, munkák

• Develop sales into Ergotron vertical market of Healthcare / Industrial / Workspace.
• Increase sales activity with existing strategic partners.
• Develop strong expertise in Ergotron's value proposition and value alignment in our vertical markets.

Creation, maintenance, and continuous enhancement of technical documentation, user manuals, and knowledge databases for milling machines equipped with Siemens One controls and, ideally, Heidenhain controls, including their associated components and functionalities...

• Manage and expand existing customer relationships within the Commercial Print Plates segment across the DACH region, primarily in Germany.
• Focus on new business acquisition and market growth – identify opportunities, develop strategies, and execute them effectively.

• Serve as the primary contact for regional sales inquiries and daily customer requests.
• Support customers and sales representatives throughout the complete sales cycle.
• Coordinate quotation preparation, pricing reviews, and commercial proposals.

Support the evolution of our modelling and analysis software ecosystem through collaborative development, documentation, and adherence to good engineering practices...

• Write code that is simple, readable, testable, and maintainable, whether you write it yourself or with the help of AI tools
• Conduct code reviews, give helpful feedback, actively contribute in team discussions and decisions

• Installation, configuration and maintenance of workforce management application for contact center agents
• Routine system administration tasks including user account management, access controls and security updates
• Monitoring application performance and system health with proactive issue resolution

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

Conducting comprehensive product and brand line reviews with assigned customers, including assortment recommendations, segment trend performance analysis, and development of strategies and tactics to drive sales and margin growth for both customers and Clarios....

• Analysis and research of cloud-native tools and frameworks for Google Cloud Platform solutions
• Support for the T-Systems Public Cloud Product Management Team in building and defining solutions

Translate the portfolio and product strategy into a comprehensive clinical workflow marketing strategy, ensuring a consistent and compelling value proposition across the entire global customer journey....