Customer support representative állások, munkák

• Investigating, handling and following up on customer complaints • Liaising with international customers • Monitoring customer performance indicators • Managing customer portals • Active participation in customer visits and audits • Coordinating problem-solving processes • Checking the...

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Tracking and supporting new customer, product, and process development initiatives
• Driving growth projects and supporting marketing efforts to identify new segments and opportunities
• Coordinating and helping deploy sustainability-related activities

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution

• Herzliche und professionelle Betreuung unserer nationalen und internationalen Gäste an Bord
• Kompetente Beratung unserer Gäste sowie aktive Empfehlung unseres Speise- und Getränkeangebots
• Sicherstellung eines reibungslosen Serviceablaufs inklusive Zusatzverkäufen

• Check and plan technical interventions by reviewing manuals, reference documents and required qualifications as well as identify the necessary tools, spare parts and documentation
• Support to prepare technical estimates when needed and carry out repair or maintenance work off-site

• Coordinate and manage administrative and organizational activities within the IT department.
• Maintain and structure IT documentation, contact lists, and governance materials.

• Support of global processes in the area of SAP authorization concepts
• Support SAP end-users with resolving authorization issues
• SAP access management support for missing or locked users
• Access management support for missing role or job function assignment

• Herzliche und professionelle Betreuung unserer nationalen und internationalen Gäste an Bord
• Kompetente Beratung unserer Gäste sowie aktive Empfehlung unseres Speise- und Getränkeangebots
• Sicherstellung eines reibungslosen Serviceablaufs inklusive Zusatzverkäufen

Implementation of IS-U solutions including analysis of business requirements and configuration of SAP IS-U modules to support core utility processes such as billing, invoicing, device management, and customer service...

Conducting comprehensive product and brand line reviews with assigned customers, including assortment recommendations, segment trend performance analysis, and development of strategies and tactics to drive sales and margin growth for both customers and Clarios....

• Plan, implement and manage comprehensive security solutions for IT systems and networks based on established security policies, standards and procedures
• Secure, maintain and continuously improve Azure and/or AWS cloud environments

• Development of next-generation embedded Android/Linux platforms for advanced professional products
• Work on sophisticated control systems, digital media, and unified communications solutions
• BSP development, platform integration, optimization, debugging, and system-level problem solving

• Lead business and technical discovery sessions to understand customer objectives, requirements, constraints, risks and success measures
• Capture and translate customer needs into clear solution strategies, recommendations, scoped proposals, and phased roadmaps

• Provides IT support and troubleshooting for laboratory-related hardware and software in office and laboratory environments
• Maintains and further develops local IT resources, including hardware, software, and licenses for specialized laboratory systems

Own the end-to-end incident process:Map, document, and continuously improve the full customer incident lifecycle — from the first inbound signal through intake, triage, escalation, resolution, and customer communication, ensuring a seamless experience at every step....

• Development of implementation strategies and customized solutions
• Work with international teams for large corporate clients
• Implementation of the newest SAP solutions
• Requirements analysis and solution design in the given process area
• Support of SAP implementation throughout the whole project lifecycle

• Commissioning and configuring software systems during equipment installation to ensure seamless operation.
• Diagnosing and troubleshooting software and system issues to minimize downtime and improve efficiency.

• Aufmerksame Betreuung unserer Gäste im à-la-carte- und Frühstücksservice
• Beratung bei der Speise- und Weinauswahl sowie das fachgerechte Servieren von Speisen und Getränken.
• Eigenständiges Führen einer Station und Sicherstellung eines reibungslosen Serviceablaufs.

You assume overall strategic and operational responsibility for the international Service & Support organization of our EPG ONE Software Suite (WMS & MFC)....

• Final escalation point for complex Level 2 and Level 3 technical issues
• Deep technical troubleshooting across devices, APIs and third-party integrations
• Root cause analysis and coordination of incident investigation and resolution with Engineering and Product teams