Customer support representative állások, munkák VII. kerületben

• ügyfeleink professzionális kiszolgálása telefonon, e-mailen
• bejövő hívásokkal vagy az ügyfélszolgálat nyitva tartásásnak alkalmával történt ügyintézéssel kapcsolatos adminisztrációs feladatok ellátása
• biztosítási termékekkel kapcsolatos teljes körű információnyújtás és ügyintézés

• banki termékek és szolgáltatások személyre szabott proaktív értékesítése
• lakossági ügyfelek kiszolgálása
• ügyfeleink pénzügyi kultúrájának fejlesztése
• fogyasztási hitelezési és befektetési termékekhez és szolgáltatásokhoz kapcsolódó ügyletek lebonyolítása
• pénzügyi tanácsadás portfólió kialakítása

•  Ensure continuous material supply from suppliers to warehouses and production 
•  Manage purchase orders (confirmations, delays, changes, cancellations) 
•  Maintain daily communication with suppliers 
•  Monitor deliveries and ensure on-time supply performance 

• Ensure the stable operation, maintenance, and continuous improvement of cloud-based production, testing, and development environments.
• Contribute to the development and optimization of CI/CD processes using modern DevOps tools and methodologies.

Process Oversight: Support the planning, implementation, optimization, and measurement of business processes to drive operational excellence....

• Review and update business information in internal systems.
• Work with contracts and other business documents.
• Make sure data is accurate and up to date.
• Support internal teams by answering questions and resolving data-related issues.
• Prepare reports and help track important business information.

• Define, monitor and continuously improve corporate HSE KPIs and leading and lagging indicators
• Develop and maintain dashboards and reports to support management decision-making
• Perform trend and root cause analyses and translate findings into clear improvement actions

Review business requirements and ensure alignment with end-to-end customer journeys, translating needs into user stories, technical specifications and architecture designs....

• Support IT product administration tasks in line with business guidelines
• Handle user account management (creation, modification, deletion) and access rights administration
• Maintain accurate records of user permissions and ensure compliance with internal policies

• banki termékek és szolgáltatások személyre szabott proaktív értékesítése
• lakossági ügyfelek kiszolgálása
• ügyfeleink pénzügyi kultúrájának fejlesztése
• fogyasztási hitelezési és befektetési termékekhez és szolgáltatásokhoz kapcsolódó ügyletek lebonyolítása
• pénzügyi tanácsadás portfólió kialakítása

• Generate and issue customer invoices (T&M and Contracts), ensuring accuracy and completeness.
• Maintain customer account information and support finance administration, reporting, and data management activities.

• Claims en schademeldingen snel en nauwkeurig verwerken.
• Professioneel communiceren in geschreven Nederlands met klanten en partners.
• Onderzoeken van problemen met leveringen en samenwerken met interne teams om deze op te lossen.
• Meerdere dossiers tegelijk beheren in een dynamische omgeving.

• Design and assess technical solutions to support seamless customer journeys and high-quality digital experiences.
• Develop clean, maintainable and efficient code for scalable customer-facing applications and platforms.

• Providing insight, support and explanation on HR system and administrative activities in the area of payroll, time & benefit services
• Providing customer service on payroll, time & benefit related activities (inquiry resolution, request management, and troubleshooting)

• Design, implement, and maintain scalable cloud-based platforms and infrastructure solutions.
• Build, manage, and continuously improve Infrastructure as Code (IaC) frameworks and automation processes.
• Develop and operate CI/CD pipelines to support efficient software delivery and release management.

• Support IP Infrastructure Solution pre-sales for telecom operators: Support to develop technical proposal to carriers for the IP infrastructure related solutions such like IP router, Switch, etc.
• Prepare draft Quotation/Technical Proposal based on tender requirements or customer requirements.

• Finance Operations: Manage Accounts Payable (AP) and Accounts Receivable (AR) accurately and efficiently.
• Invoicing & Cash Flow: Issue/verify invoices related to freight forwarding services, monitor weekly bank movements, and handle corporate payments and expense settlements.

• Ensure timely and accurate entry of sales orders into the system, strictly adhering to customer SLAs and expectations
• Work closely with internal departments, including Purchasing, to resolve complex or non-standard orders and address issues such as margin blocks, credit limits, or export restrictions

• Develop and execute the annual business development plan aligned with company’s business objectives and growth targets.
• Identify market opportunities, customer needs, and industry trends to support product and commercial strategy.

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners