Customer support representative állások, munkák XXIII. kerületben

• Delivery support of customer projects using Tulip's no-code platform
• Solution design and configuration for specific manufacturing processes
• Participation in customer interactions and relationship building with plant managers, process engineers, and operators

German-Speaking L1 Support Specialist | Budapest, Hungary | Hybrid Working We’re currently supporting a major international organisation with the hire of a German-speaking Level 1 Support Specialist to join a growing IT Service Desk team based in Budapest. This is a fantastic opportunity for...

• Acting as main point of contact between team and client to control processes and assist communication
• Liaison with clients and third parties such as landlords, tenants, and their agents to ensure uninterrupted use of client premises

• Implementation and management of Graphisoft Community engagement programs
• Monitoring and responding to community inquiries, comments, and feedback
• Creation of compelling and relevant content such as articles, blog posts, tutorials, and videos

• Office coordinator tasks
• Organization of office tasks
• Document writing
• Spreadsheet maintenance
• Data entry into internal office and human resources software
• Support of payroll administration
• Management of office petty cash
• Liaison with office vendors
• Scheduling and planning meetings and appointments

• Ügyfélfogadás: Iroda nyitás/zárás. Időben megérkezel, felkészülsz az ügyfélfogadásra, jelenléteddel biztosítod a folyamatos ügyfélkiszolgálást. Üzleti környezethez illő megjelenéseddel te képviseled az irodánkat.
• Ügyfelek telefonos és személyes kiszolgálása

• Managing customer requests across various channels and platforms
• Investigating and understanding the root causes of customer inquiries
• Documenting all customer interactions to track activities effectively
• Inputting data into Ford systems as required

• Review Partners’ Operating Environments To Deliver Training, Documentation, And Best Practices In Customer Support
• Develop Tailored Support Documentation And Lead Workshops To Map Out Support Models For New Partnerships

• Contribution to Customer Platform team development
• Delivery of high-quality NodeJS, TypeScript and React code with simplicity, performance, and scalability
• Design and implementation of cutting-edge client and database-related application features

• Demand intake and process governance
• Establishment, fine-tuning, and enforcement of end-to-end demand management process for incoming business requirements
• Ensuring all demands are registered through one agreed entry gate and progress through the defined demand process

• Act as a technical expert in SAP EWM software development based on strong hands-on experience
• Implement requirements defined by the customer or SAP EWM Customer Support Consultant
• Develop, enhance, and modify existing solutions, including new implementations where required

• Maintenance of the Tulip Operating System including building, packaging, and support
• Configuration and maintenance of routing, networking, and device configurations
• Maintenance and addition of bootloader, kernel patches, and device trees on Tulip hardware
• Porting the Tulip OS to other hardware targets