Customer support representative állások XXIII. kerületben (it programozás, fejlesztés)

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• OCTOPUS 8 ERP rendszer üzemeltetése, fejlesztése, fejlesztési igények, specifikációk összeállítása
• CRM rendszer folyamat tovább fejlesztése (Ez az OCTOPUS 8 része)
• B2B B2C webáruház összekötésének felügyelete, támogatása az OCTOPUS 8 rendszerrel

• Lead, coach, and develop the EMEA IT support organization across multiple countries and time zones 
• Oversee daily IT support operations, service prioritization, and operational efficiency 
• Ensure high-quality IT service delivery, SLA compliance, and continuous improvement 

• a heti meetingek megtartását
• a ticketing rendszer menedzselését
• a havi elszámolások kezelését
• a support szolgáltatás részleteinek ismertetését és átbeszélését az ügyfeleinkkel

Review and validate business demand, ensuring alignment with coherent end‑to‑end customer journeys and translating requirements into clear design documentation, including user stories, technical specifications, and architecture diagrams....

Review and validate business demand, ensuring alignment with coherent end‑to‑end customer journeys and translating requirements into clear design documentation, including user stories, technical specifications, and architecture diagrams....

• Monitor and control IT project budgets from initial request through completion, ensuring financial adherence and transparency
• Develop and maintain KPIs and performance dashboards to evaluate departmental effectiveness and identify improvement opportunities

Remote and hybrid engagements delivery (SharePoint Server, SharePoint Online, Power Platform) SharePoint migrations and modernization initiatives leadership Collaboration and content architectures design aligned with Microsoft best practices Guidance on governance, security, compliance, and...

Contribution to Customer Platform team for fraud prevention solution Delivery of high-quality NodeJS, TypeScript and React code with simplicity, performance, and scalability Design and implementation of client and database-related application features Maintenance and development in NodeJS,...

Development of the annual IT audit plan including annual risk assessment Assessment, management and optimization of information technology risk across cybersecurity, IT strategy and governance, IT regulatory and compliance requirements, and business continuity Management of a portfolio of assigned...

Maintenance of the Tulip Operating System including building, packaging, and support Configuration and maintenance of routing, networking, and device configurations Maintenance and addition of bootloader, kernel patches, and device trees on Tulip hardware Porting the Tulip OS to other hardware...

Design, develop, and maintain scalable fullstack applications using .NET and Angular Integrate and manage messaging systems such as Kafka and RabbitMQ Deploy and manage applications using Docker and Kubernetes in AWS environments Work with various databases including PostgreSQL, MSSQL, and...