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Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents.

Customer Advisor with English in Prague

What will be your job:

    As a Customer Advisor, you are responsible for the effective and customer-friendly telephone support for customers of the client with technical questions concerning smart phones and other telecommunication devices. Most of the time you are the first point of contact for customers calling our contact center. You provide technical support to our customers (business-2-consumer) and try to exceed their expectations during each call. Customer Advisor is always portraying the company in a positive light and effectively managing sensitive issues.

What we require:

    Native Hungarian; Conversational English; Customer care experience is a big advantage; Open minded and flexible personality; Willingness to learn.

Our offer:

    Work for one of the most renowned companies in the world; Initial and ongoing professional trainings with the focus on products and communication; Full-time employment contract; Competitive salary, bonuses and benefits, refreshment in the office, relax room; The opportunity for professional and personal growth; Friendly team; Modern office near metro station; Working hours: Monday – Friday, 8:00-17:00;

Sector(s):

  • Client Services, Customer Services
  • Call Center Services
  • Customer Services
  • Full time

Experience required:

  • professional experience is not required

Required language level:

  • English - intermediary/communicative
  • Hungarian - native

Job location:

Czech Republic, 186 00 Prague, Sokolovska 668/136d

Application deadline:

2017. 02. 06.

How to apply/contact information:

Please send you CV in English. Thank you. To apply you have to push the „Jelentkezem” button, what you can find below.

Monthly net pay: 800 - 1 150 EUR

Other benefits: annual bonus/salary benefits,meal assisstance,cafeteria,professional training

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Állás, munka még: ACS Czech Republic s.r.o.>
A hirdetés adatai:
  • Pozíció neve: Customer Advisor with English (Prague)
  • Rövid pozíció név: Ügyfélszolgálati munkatárs
  • Hirdető cég: ACS Czech Republic s.r.o.
  • Elsődleges kategória:
  • Terület: Külföld
  • Feladatok: As a Customer Advisor, you are responsible for the effective and customer-friendly telephone support for customers of the client with technical questions concerning smart phones and other telecommunication devices. Most of the time you are the first point of contact for customers calling our contact center. You provide technical support to our customers (business-2-consumer) and try to exceed their expectations during each call. Customer Advisor is always portraying the company in a positive light and effectively managing sensitive issues.
  • Elvárások: Native Hungarian; Conversational English; Customer care experience is a big advantage; Open minded and flexible personality; Willingness to learn.
  • Elvárt végzettség: Középiskola
  • Elvárt nyelvismeret: Angol, Magyar
  • Fizetés: 800 - 1150 EUR
  • Egyéb juttatások: éves bónusz / mozgóbér étkezési jegy cafeteria szakmai tréningek
  • Foglalkoztatás jellege: Teljes munkaidő
  • Szükséges tapasztalat: Mindegy, vagy nem igényel tapasztalatot
  • Feladás dátuma: 2017.01.16