Üzleti támogató központok állások, munkák

• Lead continuous improvement and automation initiatives to streamline workflows, enhance productivity, and reduce operational costs.
• Analysing operational processes to identify and implement opportunities for optimisation, efficiency and cost reduction

Actionable Reporting: Use SQL, Python, or SAS to extract and analyze data, and build interactive Tableau dashboards that directly support business decisions and strategy....

• Support projects lead in setting up, structuring, and executing projects
• Review project charters, project plans, and risk profiles
• Monitor progress and ensure stakeholder alignment
• Step in temporarily to stabilize or steer critical projects
• Facilitate risk management and escalation processes

• Strategic Leadership: Define and execute the vision and strategy for the Customer Success Management function at TOPdesk.
• Team Building & Management: Lead, coach, and expand a growing team of Customer Success Managers in the Netherlands and Germany.

ARE YOU MOTIVATED TO GAIN PRACTICAL EXPERIENCE AND WOULD YOU LIKE TO PREPARE YOURSELF OPTIMALLY FOR YOUR PROFESSIONAL CAREER? THEN GET ACTIVELY INVOLVED WITH US IN THE FURTHER DEVELOPMENT OF DATA COLLECTION AND PROCESSING AS WELL AS THE AUTOMATION OF THE DEFINED KPI (KEY PERFORMANCE INDICATOR) -...

• Lead and manage end-to-end data extraction and request handling processes, ensuring delivery within defined SLAs, timelines, and KPIs across all investment and operating metrics;
• Proactively identify and address operational risks, bottlenecks, and quality issues;