Üzleti támogató központok állások, munkák

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Lead a small team (up to 3 staff), fostering high performance and collaboration.
• Lead the delivery and continuous improvement of the Project Management Office (PMO), ensuring robust governance and alignment with DBT's strategic objectives.

• Preparation of marketing materials, especially various private equity and private debt presentations and due diligence questionnaires;
• Lead the creation of customized client presentations and bespoke client analysis;

Act as the sector lead for financial services, driving the delivery of high-quality FDI projects into the UK. Ensure alignment with Switzerland’s Country Trade Plan and DBT Europe’s Regional Trade Plan, working closely with the Head of Investment and the Country Director....

• Support global Market Access projects end‑to‑end: planning, timelines, task tracking, and follow‑up
• Organize global meetings and workshops (agendas, materials, minutes, actions)
• Actively support coordination and communication between Global and Local Market Access teams

• Align customer needs and vision with SAP BTP solutions early in the sales cycle
• Showcasing SAP solutions addressing customers' specific business requirements
• Mapping product capabilities to business requirements
• Responding to inquiries from customers within set deadlines, focusing on customer success

• Lead continuous improvement and automation initiatives to streamline workflows, enhance productivity, and reduce operational costs.
• Analysing operational processes to identify and implement opportunities for optimisation, efficiency and cost reduction

Actionable Reporting: Use SQL, Python, or SAS to extract and analyze data, and build interactive Tableau dashboards that directly support business decisions and strategy....

• Support projects lead in setting up, structuring, and executing projects
• Review project charters, project plans, and risk profiles
• Monitor progress and ensure stakeholder alignment
• Step in temporarily to stabilize or steer critical projects
• Facilitate risk management and escalation processes

Develop innovative business data and analytics concepts, strategies, and solutions for our industrial clients in both national and international contexts...

• Strategic Leadership: Define and execute the vision and strategy for the Customer Success Management function at TOPdesk.
• Team Building & Management: Lead, coach, and expand a growing team of Customer Success Managers in the Netherlands and Germany.

ARE YOU MOTIVATED TO GAIN PRACTICAL EXPERIENCE AND WOULD YOU LIKE TO PREPARE YOURSELF OPTIMALLY FOR YOUR PROFESSIONAL CAREER? THEN GET ACTIVELY INVOLVED WITH US IN THE FURTHER DEVELOPMENT OF DATA COLLECTION AND PROCESSING AS WELL AS THE AUTOMATION OF THE DEFINED KPI (KEY PERFORMANCE INDICATOR) -...

Support the global Customer Delivery task force strategically and operationally on key topics such as optimizing our key reporting analyses, preparing global executive reports, and implementing cross-functional process improvements...

• Lead international projects, optimizing business processes and identify growth opportunities across diverse markets
• Define, implement, and monitor process improvements, specifying requirements for both immediate and strategic solutions