Telefonos ügyfélszolgálat állások, munkák

• Hideg és meleg hívások indítása
• Lead generálás
• Értékesítés és közvélemény-kutatás

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Complete products returns process from creation through crediting and filing
• Assist in verifying documents for archiving purpose
• Sending shipping documents to customers
• Generating or sending reports to required recipients

•  Handling customer inquiries via phone and email
• Independently managing operational tasks related to account maintenance
• Managing and processing credit card requests
• Reviewing and supporting customers in cases of credit denial
• Commercial training or equivalent

Requires further support, development and supervision to meet targets and complete new or unfamiliar tasks Responds effectively by understanding and listening to customer needs to deliver great service Finds appropriate opportunities to present and sell Value Added Products and Services (VAPS)...

• Responsible for retail areas
• Negotiate with customer to collect monthly installments from customers facing a problem of high arrears by using available technology while adhering to regulatory requirements
• Use negotiation tools to determine a customer's reason for delinquency

• Preparation and delivery of new and renewal service contract offerings
• Provide support to internal and external customers via phone and email
• Analyze reports and proactively update customers

As the first point of contact for incoming inquiries from prospective and existing customers from our Dutch-speaking markets, you will advise on our product and service portfolio, work out customer-specific requirements and needs, and in the process qualify the specific inquiries according to...

• Review and support customers' calibration and application requirements
• Update calibrations as needed and write calibration reports
• Implementation of user seminars
• Customer support (via hotline/remote)

Értékesítési vezető munkájának támogatása Új potenciális vállalati ügyfelek megkeresése Ügyfelek érdeklődésének felkeltése, igényfelmérés, tájékoztatás a faktoring szolgáltatásokról Tárgyalási időpontok egyeztetése...