Customer support representative állások, munkák Budapesten

Content ownership including building and maintaining process documentation, SOPs, and knowledge-base articles behind Merchant Operations workflows...

• tartod a kapcsolatot a meglévő ügyfeleinkkel,
• felveszed a kapcsolatot potenciális új érdeklődőkkel,
• adminisztrálsz,
• online ügyféltalálkozókon veszel részt,
• tapasztalataidat, ötleteidet megosztod velünk a közös meetingeken,
• szakmai oktatásokon és tréningeken fejleszted a tudásodat,
• szerződéseket kötsz,

• Management and development of customer service teams
• Ensuring effective order management
• Providing customer support
• Leading process improvement initiatives
• Collaboration with cross-functional partners including Sales, Supply Chain, Finance, and Operations
• Optimization of service delivery

• Ownership of order management process activities
• Opening tickets in ticketing tool and placing installation orders in SAP
• Assigning and scheduling engineers to the field if required
• Driving status of installation orders to completion

• Contact eligible customers for Teya financing
• Qualify and hand over financing leads
• Support clients through the risk and approval process
• Provide excellent customer support
• Learn, grow, and support the team

• Management of a portfolio of customer accounts and outstanding invoices
• Contact with customers by phone, email, and written correspondence to secure payment of overdue balances
• Monitoring of aged debt and prioritisation of collection activities

• Troubleshooting, user support, and post-implementation assistance across supported HR applications
• Functional expertise for SAP HCM and development of expertise across the broader HR application landscape
• Partnership with HR and IT teams to identify opportunities and deliver system enhancements

• Management of a portfolio of French customer accounts
• Support of timely collection of outstanding receivables
• Proactive contact with customers by phone and email regarding overdue payments and account balances

• Coordination and scheduling of interviews between candidates, recruiters, and hiring managers across various time zones
• Management of calendar invitations and provision of logistical details, preparation materials, and confirmations to candidates

• Managing the process for enquiries and complaints to resolution without managerial support
• Dealing with sophisticated customer requirements efficiently and professionally as per the service level agreement
• Maintaining daily customer service reports

• Design and develop scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Build and enhance user experiences using Lightning Web Components and Aura Components

• Supporting customers throughout the order lifecycle
• Export order processing
• Logistics coordination
• Shipping administration
• Customer communication
• Quotations
• Master data management
• Providing exceptional customer support
• Responding promptly and accurately to internal and external customer requests

• Executing system data maintenance and administrative activities in Cornerstone and relevant learning management systems
• Providing non-systems related learning process support

• Operational ownership for a small portfolio of key global voice customers
• Development and maintenance of detailed technical understanding of each customer's voice estate and traffic delivery

• Supporting clients throughout the lifecycle including administration, order management, quotations, master data
• Providing exceptional customer support responding to internal and external customer requests
• Dealing with complex customer requirements and managing escalations

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care