Customer support representative állások, munkák XI. kerületben

• Supporting the growth and retention of Service Product revenue across EMEA for the Chemical Analysis Division Service organization
• Serving as a key liaison between customers, Service Sales Representatives, Product Sales, Customer Service, Service Marketing, and internal operational teams

• Act as main point of contact between team and client to control processes and assist communication
• Liaison with clients and third parties such as landlords, tenants, and their agents to ensure uninterrupted use of client premises

• Further development of L2 and L3 VPN production models on routers and virtual routers
• Integration support of production models for network-related production systems
• Participation in complex projects
• Integration of configuration specifications into the Modular Configuration System

• Establishing and leading day-to-day finance technical support
• Driving operational excellence to achieve the objectives of the Global Product Line
• Leading a team of finance business and system analysts
• Inspiring and shaping the future of the organization as a people manager

• Folyamatos kommunikáció és bizalomépítés a meglévő, illetve leendő partnerekkel
• Az ügyfelek egyéni élethelyzetének és pénzügyi céljainak feltérképezése
• A munkához szükséges modern digitális platformok és rendszerek napi szintű használata
• Korrekt és precíz adatkezelés

• Support various IT-related tasks including hardware and software installation
• Device handovers for newcomers and leavers
• Handling ordered devices
• Administrative tasks related to IT and facilities
• Assist in setting up and configuring new workstations and IT equipment

• Proactive out of stock management with customer involvement and alternative offering
• Proactive cash collection
• Credit risk management including monitoring payment behaviour and proposing credit limit changes
• Management of phone orders and customer initiated order amendments in SAP

• Definition and driving of efficient end-to-end process design efforts across the global Order to Cash workstream
• Collaboration to ensure efficient and effective implementation operations
• Identification and application of cross-process alignments

• Analysis and research of cloud-native tools and frameworks for Google Cloud Platform solutions
• Support for the T-Systems Public Cloud Product Management Team in building and defining solutions

• Informatikai és hálózati hibák regisztrálása és továbbítása megfelelő megoldócsapatoknak
• Első szintű hálózati kiesések informatikai eszközökkel való diagnosztizálása és megoldása
• Hálózati eszközök figyelése automatizált monitorozó rendszerben

• Development of new cloud architecture and operating environment with automation and IaC
• Building and transferring more than 300 servers to the new environment
• Management and maintenance of daily operations for CMO and FMO environments including LDAP, DNS, virtualization (VMware), and operational tools

• Leading, coaching and developing a French-speaking Order Fulfillment team
• Fostering a collaborative and high-performing culture
• Coaching team members through regular feedback, performance conversations and development planning

• Technical leadership for a team of testers
• Development and improvement of test processes and procedures
• Estimation of test resource requirements
• Justification of resource needs to stakeholders
• Estimation of effort for test measures
• Reporting on software progress and quality
• Support of operational testing

• End-to-end MES project implementations
• Solution analysis including assessment, requirements, process design, and solution design
• Solution implementation including configuration, development, and testing
• Implementation and support of VB.NET based software solutions

• Executing system data maintenance and administrative activities in Cornerstone and all relevant Learning management systems
• Providing non-systems related Learning process support

• Office coordinator tasks
• Organization of office tasks
• Document writing
• Spreadsheet maintenance
• Data entry into internal office and human resources software
• Support of payroll administration
• Management of office petty cash
• Liaison with office vendors
• Scheduling and planning meetings and appointments

Implementation of IS-U solutions including analysis of business requirements and configuration of SAP IS-U modules to support core utility processes such as billing, invoicing, device management, and customer service...

• Design, build, and own secure, scalable cloud-native services using C#/.NET and AWS
• Lead technical decision-making balancing performance, reliability, security, and cost considerations
• Use AI-powered tools to enhance coding, debugging, testing, and prototyping while ensuring quality and safety

• Production of actionable insights and recommendations for Go-To-Market strategy and product roadmaps through competitive, buyer, customer, and market research
• Support of development of in-depth interview protocols and quantitative survey instruments based on internal stakeholders' business objectives

• Serving as the primary point of contact for operational matters with corporate clients and software partners
• Managing day-to-day operational issues and liaising with Professional Services team and IT departments to ensure smooth service delivery
• Developing processes and guidelines relevant to the team