German speaking Customer Sales & Service Agent

    Are you looking for a job where you can grow professionally and build your career in a multinational airline? If you love traveling, interacting with customers and colleagues from across the Emirates network, there are opportunities for you.

    Emirates is the world’s largest international airline, with a network that spans 159 destinations in 85 countries. We are currently looking for a Customer Sales and Service Professionals to join our multicultural team in Budapest.

Key responsibilities:

  • Be the voice of Emirates and ensure the highest standard of customer service is delivered to Emirates customers by providing information about our products and services.
  • Identify customer needs through rapport building, actively seeking out sales opportunities and promoting all Emirates related products.
  • Issue Emirates tickets to customers ensuring their request is met and to offer them tailor made travel solutions.
  • Actively enhance Emirates revenue earnings by promoting additional services offered by the company and its partners.

Requirements & Skills:

  • Fluency in English and German.
  • Customer and sales orientation to provide excellent service and close any sales opportunity.
  • Good listening and communication skills.
  • PC based skills to operate Windows package (Microsoft Word/Excel/E-mail).
  • Ability to work in a multiple shift environment.

Benefits:

  • Join our regular team events and enjoy diverse employee discounts.
  • Discover the world with your highly discounted airline tickets.
  • Work in an inspiring and comfortable environment with free drinks, fruits and casual dress code.

Sector(s):

  • Business Supporting Centres
  • Client Support, Administration
  • Client Services, Customer Services
  • Call Center Services
  • Full time

Experience required:

  • professional experience is not required

Required language level:

All of these are:

  • English - higher advanced/fit for negotiation
  • German - higher advanced/fit for negotiation

Job location:

Budapest, XII. kerület

How to apply/ contact information:

You can apply with the „jelentkezem” button underneath.

Please kindly note that applicants must have the legal right to live and work in Hungary. The Company will not provide assistance with obtaining work permits.