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• Oversee software and tool license management across the organization
• Ensure timely renewals and compliance with licensing agreements
• Monitor and optimize license-related costs
• Maintain an organized repository of contracts and agreements

• Handle support requests and provide support on hardware, software and networks
• Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices and business applications
• Escalate complex cases to other departments and update ITSM documentation

• Manage the end-to-end lifecycle of our devices, including provisioning, onboarding of new joiners, and secure offboarding of leavers.
• Administer and continuously improve the macOS environment, specifically MDM standards, application deployment, and configuration management.

• Test and select hardware components and systems
• Test and configure hardware-related software
• Provide support for hardware components, systems, and hardware-related software
• Develop test scripts
• Communicate with manufacturers, suppliers, and internal departments

Proactive collaboration in designing infrastructure and estimating, managing + optimising its costs Learning new technologies selected by the development team before implementation and release Support the dev team by creating and managing new environments or services Creating or restoring data...

• Support in running IT projects as part of the project team (PMO)
• Assist the project team in the documentation of software requirements, business processes and tests
• Analyse together with the project team business department processes and optimize them
• Help with second level support

Independently troubleshoot and resolve issues related to ERP and integrated applications, escalating to other IT teams as infrastructure or networking, or third-party vendors when necessary....

• You take functional and technical ownership of our M365 Power Platform, covering governance, continuous development, and operations.
• Designing and implementing modern solutions using Power Apps, Power Automate, and other tools from the Microsoft ecosystem is at the core of your role.

- Support building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD) - Design, develop, and maintain automation tasks using Python to facilitate smooth execution - Troubleshoot and resolve issues related to...

• Act as a key point of contact for IT systems administration, including Level 1 and Level 2 support following Abbott IT standards.
• Provide end‑user support to ensure smooth daily operations for our onsite teams.

• Designing, Building and operation of IT Infrastructure and Services (Server, Storage, Infrastructure Security)
• Development and operation of identity and access management solutions (AD, Entra ID)
• Implementation and management of certificates (PKI)

• Support IT side of the delivery for the build-out of a new Global Fulfilment Center (GFC)
• Collaborate with stakeholders to define project scope, goals, and success criteria, ensuring alignment with organizational objectives.

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

• Manage and support IT infrastructure, systems, services, staff, and vendors of STAAR Surgical AG which includes Swiss and International users (non-US, non Japan, non China)
• Ensure IT infrastructure and systems operate optimally with minimal downtime and unplanned outages

• Lead the design, development, and deployment of integration solutions that align with IT strategy and business objectives.
• Ensure all integrations follow high development standards, established processes, and best‑practice architectural principles.