Ügyfélszolgálat állások, munkák it programozás, fejlesztés területen

• Üzleti igények felmérése, folyamatelemzési, valamint logikai tervezési feladatok elvégzése, informatikai megvalósíthatóság felmérése, elemzése, dokumentálása, fejlesztési költségek becslése.
• Folyamatábrák, funkcionális specifikációk készítése, informatikai fejlesztések koordinálása.

• Tests and integrates BSS (Business Support Systems) systems into the operator’s existing IT environment.
• Ensures different modules (billing, CRM, customer management, etc.) work together smoothly.
• Identifies issues, analyzes system logic, and helps resolve technical problems.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Üzleti folyamatok elemzése, optimalizálása, automatizálási javaslatok készítése
• Üzleti igények felmérése, specifikálása a fejlesztők részére
• Ellenőrző, támogató riportok fejlesztésében való részvétel, a folyamatok hatékonyságának javítása
• Részletes elemzések / kimutatások, riportok készítése

• AI-alapú megoldások (pl. chatbotok, workflow) tervezésében és bevezetésében való részvétel
• Automatizációs projektekben részvétel low-coding alapon, pl. PowerAutomate
• Ismétlődő üzleti és admin (IT, HR) folyamatok automatizálása

IT STRATEGY & DIGITAL TRANSFORMATION • Lead digital transformation initiatives, including ERP, MES, and WMS system optimization, to support manufacturing and supply chain processes • Drive system integration, data analytics, and process digitalization initiatives aligned with Industry 4.0...

• Web app development, deployment, and maintenance
• Curation of pipelines dedicated to efficient, high-throughput data pre-processing and analysis
• Cluster management / server administration
• Distributed computing / software scaling towards grid engines
• Monitoring / workload surveillance of our HPCs

• Design, configure and administer Jira Software and Jira Service Management for multiple business units
• Implement and optimise ITSM and non-IT processes in JSM (e.g. HR, Finance, Facilities, Compliance)

• To write manual Test cases for new features and functionalities in Jira Xray
• To execute test cases and document test results and evidence in Jira Xray
• To raise the bugs from testing and following it with developers on bug status

• Implement process-centered tool improvements, adjustments, interfaces, and best-practice solutions
• Manage and enhance the CRM system (Microsoft Dynamics), providing user and admin support, troubleshooting, and guidance

Management von IT-Systemen und Netzwerken Planung, Durchführung und Kontrolle von IT-Projekten Analyse und Behebung von technischen Problemen Optimierung von IT-Systemen Entwicklung von Sicherheitskonzepten Konfiguration von Hard- und Softwarekomponenten...

• Test and select hardware components and systems
• Test and configure hardware-related software
• Provide support for hardware components, systems, and hardware-related software
• Develop test scripts
• Communicate with manufacturers, suppliers, and internal departments

Troubleshoot and resolve advanced issues for customers related to the iREMS software, providing advice and expert knowledge by email, chat, and web channels Work closely with Product Development and DevOps to diagnose problems and deliver solutions to our customers often liaising with the software...

• Responsible for the continual enhancement of a dedicated project management framework aimed at standardizing project and portfolio management practices.
• Coordinate and support the implementation of the framework across the team, ensuring alignment and adoption.

• Development of software concepts and software architecture including exception handling for fast feedback systems of the PETRA IV project
• Review of software requirements, design and functionalities for the PETRA IV project

• Own the support, enhancement and continuous improvement of Employee Central and selected SuccessFactors modules across Europe
• Manage support requests via the ticketing system, including analysis, troubleshooting and independent resolution of incidents

Design, develop, and maintain scalable backend services using Node.js, JavaScript, and TypeScript. Build secure and performant RESTful APIs and microservices architecture. Contribute to system architecture discussions and lead technical decision-making. Apply Test-Driven Development (TDD) and...

• Perform business analysis on product requirements and technical workflows
• Collaborate on projects of a technical nature, supporting implementation and ensuring alignment with product goals
• Gather, document, and refine business requirements in cooperation with stakeholders

• Testing and monitoring e-commerce payments, ensuring accuracy and compliance with established policies and procedures.
• Handling incoming tickets related to online payments, customer payouts & fraud prevention.
• Creating and managing IT development tickets for payment-related issues.

• Develop Linux based machine platform and application software architectures from the first idea to series production and operation
• Contribute to our global machine control and connectivity platform
• Design and implement embedded machine application and connectivity software components