Ügyfélszolgálat állások Németországban (it programozás, fejlesztés)

• Ensure quality and documentation of "Lead to Order" processes, including test planning and traceability of technical settings.
• Integrate, administer, and further develop the SAP Sales and Service Cloud (C4C) within the S/4 HANA environment.

• Testing and monitoring e-commerce payments, ensuring accuracy and compliance with established policies and procedures.
• Handling incoming tickets related to online payments, customer payouts & fraud prevention.
• Creating and managing IT development tickets for payment-related issues.

• Champion an enhanced client experience across supported locations by proactively identifying and resolving operational issues.
• Maintains key performance metrics (KPIs) related to service quality, efficiency, and customer experience to drive continuous improvement and client productivity.

• Identify and collect requirements to improve Salesforce from users and cross-functional stakeholders
• Implement Salesforce configuration changes such as Flow Builder automations, custom fields, page layouts, record types, custom settings, dashboards, and reports based on those requirements

• Project Management and Analytical Skills: A robust background in project management, complemented by strong analytical thinking capabilities.
• Industry Expertise: In-depth understanding of New Installation (NI) and Modernisation (MOD) sales processes, with a focus on the relevant scope.

Defining and refining product features in collaboration with business stakeholders, product teams and end-to-end process owners to create and organize the product backlog for the products, including technical improvements to reduce the number of incidents...

• Test and select hardware components and systems
• Test and configure hardware-related software
• Provide support for hardware components, systems, and hardware-related software
• Develop test scripts
• Communicate with manufacturers, suppliers, and internal departments

YOUR TASKS In the position of a Student Temp (f/m/d) for Software Development in Life Science and Diagnostics at QIAGEN, you will be making improvements in life possible – every working day. We are looking for you to help us shape our product development with skill and passion. You will support our...

• You support the IT transformation and Strategic Project Office in daily operations and strategic initiatives, ensuring smooth execution and alignment across projects
• You prepare structured presentations, reports, and Excel analyses for management meetings and decision-making

• Plan and execute IT audits across the Talanx Group
• Provide advisory and audit support for IT projects, gain insights into regulatory requirements, and contribute to continuous improve­ment of audit methodology
• Participate in business audits to provide IT-specific expertise

Support for our international units in implementing security measures in accordance with group-wide ISMS requirements – including security assessments, test plans, and conceptual development...