Ügyfélszolgálat állások Németországban (projektmenedzsment)

• Testing and monitoring e-commerce payments, ensuring accuracy and compliance with established policies and procedures.
• Handling incoming tickets related to online payments, customer payouts & fraud prevention.
• Creating and managing IT development tickets for payment-related issues.

• Champion an enhanced client experience across supported locations by proactively identifying and resolving operational issues.
• Maintains key performance metrics (KPIs) related to service quality, efficiency, and customer experience to drive continuous improvement and client productivity.

• Project Management and Analytical Skills: A robust background in project management, complemented by strong analytical thinking capabilities.
• Industry Expertise: In-depth understanding of New Installation (NI) and Modernisation (MOD) sales processes, with a focus on the relevant scope.

YOUR TASKS In the position of a Student Temp (f/m/d) for Software Development in Life Science and Diagnostics at QIAGEN, you will be making improvements in life possible – every working day. We are looking for you to help us shape our product development with skill and passion. You will support our...

• You support the IT transformation and Strategic Project Office in daily operations and strategic initiatives, ensuring smooth execution and alignment across projects
• You prepare structured presentations, reports, and Excel analyses for management meetings and decision-making