Supervisor állások, munkák Budapesten

• On-site support in the Budapest office and remote assistance to colleagues worldwide in English and Hungarian
• End-user support for PCs, Macs, mobile devices (iOS and Android), printers, scanners, and video conferencing systems

• Primary contact for all helpdesk inquiries
• Telephone and desk-side support for software, applications, and hardware issues
• Building, upgrading, and maintaining PC systems
• Setting up network access for new users

• Felhasználói támogatás nyújtása telefonon és e-mailen keresztül
• Hibajegyek kezelése és nyomon követése
• Alapvető technikai problémák megoldása
• Kapcsolattartás a belső IT csapattal
• Rendszeres riportok készítése a vezetőség számára

• Handling service requests and inquiries from NNG’s wide range of partners (B2B) and end customers (B2C) in English and/or Hungarian
• Managing support requests in writing through HubSpot and Jira Service Management

• IT Support For Spanish Speaking Internal Colleagues
• Capturing And Recording User Problems
• Resolving Issues Through Prescribed Solutions
• Providing Remote Assistance Via Call, Chat, And Web
• Resolving Incidents And Service Requests Based On Standard Procedures

• IT Support For Spanish Speaking Internal Colleagues
• Capturing Specific User Problems
• Recording User Problems
• Resolving Issues Through Fixed Prescribed Solutions
• Handing Over Issues When Necessary
• Providing Remote Assistance Via Call, Chat, And Web

• Office coordinator tasks
• Organization of office tasks
• Document writing
• Spreadsheet maintenance
• Data entry into internal office and human resources software
• Support of payroll administration
• Management of office petty cash
• Liaison with office vendors
• Scheduling and planning meetings and appointments

German-Speaking L1 Support Specialist | Budapest, Hungary | Hybrid Working We’re currently supporting a major international organisation with the hire of a German-speaking Level 1 Support Specialist to join a growing IT Service Desk team based in Budapest. This is a fantastic opportunity for...