Deutsch állások, munkák

• Acting as the first point of contact (SPOC) for end-users, providing support for IT-related issues
• Delivering technical assistance via email, chat, phone, and ITSM tools
• Supporting customers in the contracted languages (English and German)

• Planung, Strukturierung und Durchführung von Integrationstests in verteilten Systemen, sowohl für Neuentwicklungen als auch Erweiterungen
• Koordination von Testaktivitäten innerhalb des Teams sowie team- und organisationsübergreifend, inklusive Abstimmung mit externen Partnern und Lieferanten

• Ügyfelekkel való elsődleges kapcsolattartás,
• Beérkező IT jellegű kérések és hibák kezelése, megoldása L1-es szinten,
• Telefonos és egyéb csatornákon történő támogatásnyújtás,
• Komplexebb, L1 szinten nem kezelhető problémák továbbítása,

• Reliable processing of personnel administration processes (e.g. entries/exits, contract documents, reference letters, confirmations)
• Responsible for time management and time administration tasks
• Maintenance and control of personnel data in the HR system

Key responsibilities • Act as a single point of contact for phone calls (primary), chat and emails from users • Assist customers with basic, how to, account, portals, etc related inquiries • Coordinate with customers to track their details, navigate users to accurately enter their data in the...

Upsell existing customers and New Customer Acquisition: Independently identify and acquire new and existing customers across various industries, focusing on small and medium-sized businesses. We know a lot about our customers ambition and sometimes we need to have a conversation how to help the...

• Preparation and completion of management information through relevant business tools to provide accurate/up to date data
• Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to.

• Entladen von Paketen aus unseren Fahrzeugen
• Sortieren, Scannen und Bereitstellen der Sendungen für Abholfahrzeuge
• Sicherstellung, dass alle Pakete korrekt gescannt werden
• Kommissioniertätigkeiten
• Verpacken von Paketen
• Arbeiten mit verschiedenen Programmen und Softwarelösungen im Lagerbetrieb

• Ügyfelek rendeléseinek a kezelése, • Folyamatos kapcsolattartás a partnerekkel, • Ügyfélelégedettség növelése és hosszútávú kapcsolatok építése. • Felmerülő reklamációk kezelése ...

- Recording and modifying orders; - Handling complaints; - Contacting customers in writing; - Written and verbal communication with German speaking colleagues; - Preparing and amending price quotations....

• Handling HR-related inquiries from german colleagues
• Providing first-level HR support via contact center channels
• Managing and documenting HR requests in internal systems
• Ensuring accurate and timely case handling
• Escalating complex topics when necessary

• Manage daily Accounts Payable operations, including document receipt, invoice verification and processing, outgoing payments, reclaims, corrections, and period-end activities
• Ensure compliance with agreed service levels, internal policies, and procedures

You prepare customer facing quotations by working with our Partner network, ensuring best pricing, product availability and suitability...

• Provide customer and technical support, including troubleshooting and installation/deployment assistance for engineers
• Resolve inquiries efficiently by following support procedures, escalating complex issues to Level 2 when needed

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Processing Maintenance and Manufacturer requests
• Creation of service orders in SAP analogue and order processing in the manufacturer tool
• Creation of suitable service quotes
• Implementation and management of asset data in the manufacturer tool

Identifizierung, Bewertung und Integration neuer Lieferanten in der CEE-Region für direkte Materialien und produktionsnahe Komponenten (z. B. Kunststoff, Metall, Holz, Textilien, Leder)...

Be a role model and provide exceptional customer service experience to our external customers and internal stakeholders in the field of administration, order management, quotations, master data....

• Managing the Travel team mailbox: answering travel related queries from employees and helping to resolve travel booking issues
• Managing account creation
• Assisting with travel bookings where necessary
• Assisting with International Travel Compliance team administration

• will be the first point of contact for our customers
• will coordinate the Order-To-Cash (OTC) process from order management, logistic execution and invoicing
• will participate in projects
• will handle customer requests and queries