Cognizant állások, munkák és karrier

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Responsible for receiving/downloading information from different channels and receiving voice calls for reporting safety information.
• Route information/safety reports to appropriate Department (e.g. medical information, quality assurance) as applicable.

• Responsible for receiving/downloading information from different channels and receiving voice calls for reporting safety information.
• Route information/safety reports to appropriate Department (e.g. medical information, quality assurance) as applicable.

• Receiving end user calls
• Provide first level resolutions
• Ticket creation/Categorization / Prioritization
• Ticket escalation to respective Support Group
• Incident resolution and recovery
• Ticket Closure.

• Responsible for Management of Transactional data, event based Near-Realtime collection and distribution of data across IT systems)
• Work in an Agile team to develop the Operation Data store in the insurance industry. Interact with interfacing systems (35+) to build the data interface

• Responsible for Management of Transactional data, event based Near-Realtime collection and distribution of data across IT systems)
• Work in an Agile team to develop the Operation Data store in the insurance industry. Interact with interfacing systems (35+) to build the data interface

• Delivering client engagements as part of a team or individually as a subject matter expert in large-scale (digital) transformational change.
• Support client engagements to drive excellence within their process excellence programs.

Delivering client engagements as part of a team or individually as a subject matter expert in Intelligent Process Automation and large-scale (digital) transformational change....

• Prepare payment proposal and payment files according to SOPs
• Ensure the Payments are executed on time as per the Bank Cut off time
• •Coordinate any payment exceptions and promptly follow up with bank POC for resolutions
• Perform bank clearing and prepare payment forecasts

• Application and IT infra support
• Incident Management and Request Fulfilment
• Receiving end user calls
• Provide elevated level of remote technical support and resolution
• Provide detailed documentation about the reported issues in the ITSM tool
• Provide proactive IT support

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool