Service desk állások, munkák

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

• Be the go-to person for our customers and our 1st-level support team when it comes to networking, connectivity, and infrastructure.
• Solve complex technical issues and keep networks fast, stable, and secure.

• Ensures technically and timewise optimal Customer Support to guarantee the availability professionally and quick support by phone, email and remote assistance for customers
• Supports customers with complex technical requests using structured problem-solving approach

• Handle support requests and provide support on hardware, software and networks
• Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices and business applications
• Escalate complex cases to other departments and update ITSM documentation

• Manage and support Microsoft Entra ID (Azure Active Directory) including user lifecycle, conditional access policies, MFA, identity protection, and application integrations.
• Administer and optimize Microsoft Intune for device management (Windows, iOS), compliance policies, and application deployment.

• Test and select hardware components and systems
• Test and configure hardware-related software
• Provide support for hardware components, systems, and hardware-related software
• Develop test scripts
• Communicate with manufacturers, suppliers, and internal departments

• Provide operational support to help customers meet their Electronic Monitoring (EM) objectives, including timely and accurate equipment deliveries and technical advice.
• Support the delivery of training and knowledge sharing sessions, both upon request and by identifying areas for improvement.

• Technical interface to the customer:
• for providing remote or on-site technical support during battery integration, testing and production failures
• for customer battery lab- and vehicle integration and testing.
• to analyze battery failures or integration issues

• Order processing: Creation, handling, and tracking of customer orders and invoicing
• Handling of quotes and customer inquiries via phone and email

Proactive collaboration in designing infrastructure and estimating, managing + optimising its costs Learning new technologies selected by the development team before implementation and release Support the dev team by creating and managing new environments or services Creating or restoring data...

Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team....

Develop a deep understanding of your customer’s business requirements, industry challenges, and goals Gain a strong understanding of how our customers are using iREMS in order to maximize their adoption, provide best practice solutions, and ensure account retention and growth Develop and manage a...

• Development of software concepts and software architecture including exception handling for fast feedback systems of the PETRA IV project
• Review of software requirements, design and functionalities for the PETRA IV project

• You take functional and technical ownership of our M365 Power Platform, covering governance, continuous development, and operations.
• Designing and implementing modern solutions using Power Apps, Power Automate, and other tools from the Microsoft ecosystem is at the core of your role.

• Check and plan technical interventions by reviewing manuals, reference documents and required qualifications as well as identify the necessary tools, spare parts and documentation
• Support to prepare technical estimates when needed and carry out repair or maintenance work off-site

Supporting the development of a stable and scalable Kotlin and Spring Boot back-end from the ground up Collaborate closely with our Customer Support (L1) and Infrastructure Support (L2) teams to efficiently manage escalations- helping identify, troubleshoot, and resolve operational issues that keep...

• Source, develop, qualify, and close new and existing leads and opportunities
• Develop and implement account plans to build pipeline and deliver on revenue targets via new business acquisition
• Build relationships with key customer stakeholders and generate sales opportunities

Achieve or exceed sales targets by actively managing, growing, and securing follow‑on business within existing accounts, while prospecting for new business....

• Own the support, enhancement and continuous improvement of Employee Central and selected SuccessFactors modules across Europe
• Manage support requests via the ticketing system, including analysis, troubleshooting and independent resolution of incidents

Design, develop, and maintain scalable backend services using Node.js, JavaScript, and TypeScript. Build secure and performant RESTful APIs and microservices architecture. Contribute to system architecture discussions and lead technical decision-making. Apply Test-Driven Development (TDD) and...