Field service commissioning engineer állások, munkák középiskolai végzettséggel

• Műszaki támogatás biztosítása a helyi értékesítési és szerviz csapatoknak, valamint a disztribútoroknak.
• A felmerülő telepítéssel, termékapplikációval és szervizeléssel kapcsolatos kérdések megválaszolása.
• Rendszerhiba elhárítása szerviztechnikusok információi alapján.

• Foster and maintain strong working relationships with colleagues by demonstrating professionalism, respect, and maturity;
• Promote effective teamwork by encouraging respectful, professional, and mature interactions among all team members;

Be the first point in contact for internal customers of the KUKA Group, responding to their inquiries and technical issues in a timely and professional manner via tools, phone & email,provide exceptional technical support, troubleshoot and resolve issues efficiently,...

• Provide technical support to local sales and service teams, as well as distributors.
• Address installation, product application, and service-related questions.
• Troubleshoot system failures based on input from service technicians.

• Processing orders
• Managing order related issues to enable delivery to customers on time in full and to invoice accurately
• Handling special queries, urgencies with continuous professional communication with our existing customers and stakeholders
• Handling queries to meet customer expectations

- Reception and Customer Service: Welcome parents, students, and visitors with a friendly and professional attitude. Assist them with their needs, provide information, and direct inquiries appropriately. - Communication Management: Handle phone calls, emails, and messages from parents and clients...

• Acting as the first point of contact (SPOC) for end-users, providing support for IT-related issues
• Delivering technical assistance via email, chat, phone, and ITSM tools
• Supporting customers in the contracted languages (English and German)

• Translate business needs into detailed technical specifications
• Contribute to IT architecture design and advocate for architectural best practices
• Estimate effort and resources required for IT implementations
• Create comprehensive technical documentation including
• Process modeling using BPMN

• Assist in the scheduling and coordination of fleet maintenance and repair services.
• Maintain accurate records of fleet maintenance, repairs, and inspections.
• Track vehicle status, service schedules, and work orders to ensure timely completion of maintenance tasks

• Receive, dispatch, and resolve service request tickets and incoming calls
• Manage user accounts in Active Directory and other enterprise systems
• Provide IT support for hardware and software issues
• Deploy workstation images centrally
• Collaborate with IT Infrastructure teams for better user support

Ensure Customer Careline Support: Handling of careline/social media service provider inquiries, temporary processing of fuel complaints, support in litigation procedures with external and internal lawyers, and drafting of text modules for careline/social media service providers....

About the role: Are you looking for a position that allows you to gain real life work experience and professional knowledge? Does learning from industry leading mentors sound appealing to you? Do you have good analytical skills and digital mind-set? Then look no further! Take your first steps into...

Be a role model and provide exceptional customer service experience to our external customers and internal stakeholders in the field of administration, order management, quotations, master data....

• Support the Group-level sustainability reporting processes,
• Collect, review, and organize data in Excel and the ESG systems,
• Prepare presentations, summaries, and internal communication materials,
• Collaborate with business units, ESG data providers and external partners across AutoWallis,

• manage client communications and process orders,
• organize, book, and track shipments,
• proactively update clients on shipment status and resolve issues swiftly,
• handle invoicing,
• answer client inquiries and requests,

• a high school diploma
• speak English on a communication level (for interviews, training and internal communication)
• speak Dutch on a business level (working/support language)
• relevant experience in a similar field (Service Desk, Help Desk or Customer Care)

• Managing customer requests and queries
• Logging, assigning, tracking progress of complaints & claims from receipt to completion
• Interacting with customers and collaborators in a professional, friendly and efficient manner
• Coordinating the allocated portfolio (key customers)’s queries end-to-end

• Provide administrative support to the team, including coordinating meetings, managing calendars, and preparing reports
• Maintain accurate and up-to-date records, including inventory levels, production schedules
• Coordinate travel arrangements, expense reports, and other administrative tasks as needed

Corporate customer visits: As a FELFEL Customer Merchant you independently visit FELFEL locations at companies across Switzerland in our FELFEL e-vans. You are the FELFEL face on site for our customers....

• Analyze performance data to identify opportunities for improving field efficiency.
• Develop and implement action plans for underperforming countries/entities.
• Promote digital solutions to enhance maintenance efficiency.
• Train and mentor field service supervisors on productivity best practices.