Field service commissioning engineer állás, munka

Ensure Customer Careline Support: Handling of careline/social media service provider inquiries, temporary processing of fuel complaints, support in litigation procedures with external and internal lawyers, and drafting of text modules for careline/social media service providers....

Be a role model and provide exceptional customer service experience to our external customers and internal stakeholders in the field of administration, order management, quotations, master data....

• a high school diploma
• speak English on a communication level (for interviews, training and internal communication)
• speak Dutch on a business level (working/support language)
• relevant experience in a similar field (Service Desk, Help Desk or Customer Care)

• Managing customer requests and queries
• Logging, assigning, tracking progress of complaints & claims from receipt to completion
• Interacting with customers and collaborators in a professional, friendly and efficient manner
• Coordinating the allocated portfolio (key customers)’s queries end-to-end

In your role, you will lead and coordinate our two Shared Service Centers in India with over 60 dedicated employees and continuously develop new process improvements...

During your internship you will work in an agile international team on the Procure-to-Order segment of the P2P process and contribute to various projects....

• You will collaborate with leading software companies worldwide to develop innovative procurement strategies
• Managing material groups and global IT software projects ensures seamless operations and alignment with business goals

• You will lead a hybrid business and IT rollout team, managing operations in a dynamic international environment
• Your responsibilities will include implementing SAP S/4HANA and Salesforce across our global Sales & Service sites, based on a centrally integrated template