Field service commissioning engineer állás, munka

• Processing orders
• Managing order related issues to enable delivery to customers on time in full and to invoice accurately
• Handling special queries, urgencies with continuous professional communication with our existing customers and stakeholders
• Handling queries to meet customer expectations

Ensure Customer Careline Support: Handling of careline/social media service provider inquiries, temporary processing of fuel complaints, support in litigation procedures with external and internal lawyers, and drafting of text modules for careline/social media service providers....

• Support the Group-level sustainability reporting processes,
• Collect, review, and organize data in Excel and the ESG systems,
• Prepare presentations, summaries, and internal communication materials,
• Collaborate with business units, ESG data providers and external partners across AutoWallis,

In your role, you will lead and coordinate our two Shared Service Centers in India with over 60 dedicated employees and continuously develop new process improvements...

• Responsible for retail areas
• Negotiate with customer to collect monthly installments from customers facing a problem of high arrears by using available technology while adhering to regulatory requirements
• Use negotiation tools to determine a customer's reason for delinquency

Oversee the Network's local finance operations in accordance with Foreign, Commonwealth and Development Office (FCDO) global policies and guidelines....

Conduct extensive research both online, via dealerships and through the optical archive to find contact numbers and email addresses of clients that cannot be reached...

• Reaching out to delinquent customers using telephone and email
• Finding the most optimal way to convey the message and persuading the customer by applying your conversation and negotiation skills and innovative approach

• Collaborate closely with the CFO and CEO at both entity and Group levels to set divisional financial targets aligned with overall Group strategy
• Support the CFO in shaping AND-E SE's financial strategy across branches and markets, focusing on profitability and capital management