Customer service representative állások, munkák

  MAIN TASKS: • management and follow-up of orders from customers in Austria • maintening of existing customer relationships, understanding their needs and providing high-quality service • cooperation with carriers and logistics department in organizing the deliveries • proactive cooperation with...

• A beérkező vásárlói megkeresések szakszerű kezelése, online chat- és e-mail-csatornákon, szükség esetén telefonon keresztül, a vállalati irányelvek és folyamatok betartásával.
• A felmerülő vevői reklamációk és problémák kezelése

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Kapcsolattartás ügyfeleinkkel, a kereskedelmi kapcsolatok ápolása.
• A beérkező rendelések feldolgozása és a kapcsolódó adminisztráció pontos, teljes körű vezetése.
• A szállításokhoz kapcsolódó ügyfélszolgálati feladatok koordinálása.

• Visiting customer regularly and building good, strong customer relationships
• Taking employee measurements and ensuring the correct fit of workwear
• Carrying out workwear inventories at customer sites
• Handling customer complaints and requests
• Keeping records and managing related administrative tasks

• Be the main contact for assigned medical industry customers on orders, deliveries, invoices and claims.
• Keep customers updated proactively and solve problems quickly.
• Manage sales orders from order entry through invoicing.

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Act as a key contact for customers and handle more complex enquiries.
• Manage customer requests from initial contact through to resolution.
• Support order management, account administration, and complaint handling.
• Investigate delivery, invoicing, and service-related issues.

• Understand customers' business objectives and define what success means for them when using our products
• Drive and execute customer success plans to support customers in achieving their goals
• Handle incoming customer inquiries related to administration, products, and general requests

• Act as a key contact for customers and handle more complex enquiries.
• Manage customer requests from initial contact through to resolution.
• Support order management, account administration, and complaint handling.
• Investigate delivery, invoicing, and service-related issues.

Secure a reliable and efficient supply chain for Packaging Material (PM) and Additional Material (AM) order fulfilment by securing design master data, and ensuring effective order and delivery management, and invoicing workflows....

Napi szintű kapcsolattartás nemzetközi vevőkkel Vevői megrendelések kezelése, szállítások nyomon követése Kimenő szállítmányok koordinálása, pontos érkezés biztosítása Vevői rendelések és előrejelzések feldolgozása, visszaigazolása, vállalatirányítási rendszerbe történő rögzítése (EDI üzenetek...

• will be the first point of contact for our customers
• will coordinate the Order-To-Cash (OTC) process from order management, logistic execution and invoicing
• will participate in projects
• will handle customer requests and queries

• Administratively process the customer experience cases via a different application. 
• Use a variety of modern communication channels to offer the best possible service.

• Become an expert and provide an outstanding service to our customers
• Administratively process the customer experience cases via a different application
• Use a variety of modern communication channels to offer the best possible service

• Handle incoming customer inquiries in French via phone or email and chat.
• Provide product and service information, ensuring customers receive the right support.
• Assist with orders, updates, and problem resolution, escalating cases when needed.

• Handles inquiries via phone, chat and email from customers and/or internal parties.
• Order management: order entry, price checking, order clearing compliant with Eaton's policies.
• Complaint handling.

• Handle customer and internal inquiries via email in a professional and timely manner.
• Manage customer orders, including order entry, price verification, and order clearing in compliance with Eaton policies.
• Handle and resolve customer complaints effectively and efficiently.

• Handle customer and internal inquiries via email in a professional and timely manner.
• Manage customer orders, including order entry, price verification, and order clearing in compliance with Eaton policies.
• Handle and resolve customer complaints effectively and efficiently.

• Ügyfelek támogatása holland és angol nyelven,
• Ügyfélmegkeresések kezelése, hatékony megoldások biztosítása,
• Felmerülő problémák rögzítése és nyomon követése,
• Együttműködés belső csapatokkal,
• Ügyféladatok és folyamatok pontos dokumentálása.