Deutsche Bank AG Hungary Branch - Implementation & Service Department is looking for a

Client Service Representative

    Location: Deutsche Bank AG Hungary Branch – 1054 Budapest, Hold utca 27.
    Department: Global Transaction Banking – Implementation & Service Department
    Permanent/Temporary: permanent

Key Responsibilities

  • Implements cash management deals and products;
  • Gives adequate information about banking activity and cash management;
  • Responds to telephone and e-mail queries, follows up client queries with the relevant administrative tasks;
  • Performs regular service reviews;
  • Builds relationships with our clients by listening and understanding their needs;
  • Deals with customer complaints accurately and in a timely fashion;
  • Delivers electronic banking related services;
  • Collaborates with local and global stakeholders.

Requirements

  • Excellent English knowledge, spoken and written;
  • University or College degree in Economics or Information Technology;
  • Banking experience is a definite advantage;
  • Advanced PC knowledge with MS office applications;
  • Customer oriented mindset,
  • Oustanding organizational skills, excellent time management, ability to plan and manage various tasks simultaneously;
  • Ready to follow internal operational policies and ability to adapt him/herself to multinational environment;
  • Good team player, helpful with other colleagues;
  • Positive, open-minded, high drive and energy.

We offer:

  • Competitive salary and compensation package;
  • Continuous learning and development;
  • Professional working environment.

Sector(s):

  • Bank, Insurance, Brokering
  • Bank, Insurance Agent
  • Client Services, Customer Services
  • Personal Costumer Service
  • Full time

Experience required:

  • professional experience is not required

Required language level:

All of these are:

  • English - higher advanced/fit for negotiation
  • Hungarian

Job location:

Budapest 1054 Hold utca 27.

How to apply:

If you would like to apply for this position, please send us your English and Hungarian CV!