ESSILOR OPTIKA Korlátolt Felelősségű Társaság logo

Customer service specialist

Állás részletei

  • Cég neve

    ESSILOR OPTIKA Korlátolt Felelősségű Társaság

  • Munkavégzés helye

    1152 Budapest, Szentmihályi út 137.

  • Egyéb juttatások

    • Cafeteria
    • Szakmai tréningek
  • Munka típusa

    • Teljes munkaidő
    • Alkalmazotti jogviszony
    • Általános munkarend
  • Biztosított eszközök

    • Laptop
    • Mobiltelefon
  • Elvárások

    • Angol középfok
    • 1-3 év tapasztalat
    • Középiskola
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Állás leírása


Responsibilities - What will be your tasks?
  • Processing orders correctly and on time and communicating with customers - phone, email
  • Receiving various requests and providing information about products, receiving orders or complaints
  • Entering orders into the system, issuing invoices, issuing approvals
  • Communication with domestic customers
  • Work in internal systems necessary for business
  • Processes complaints - receiving complaints, processing complaints, issuing approvals, communication with the customer and production, processing complaints in the internal system
  • Closely cooperates with other departments of the company
  • Creates and analyses relevant reports based on superior request
  • Performs other tasks upon request of the superior


Requirements - What do we expect from a suitable candidate?
  • knowledge of English language
  • computer skills (MS Office)
  • previous experience/knowledge with ophthalmic lenses and optical equipment
  • skills needed to provide services, motivation and active work
  • good managing with stress
  • taking initiative
  • teamwork
  • a disciplined person with a flexible approach to work
  • ability to set priorities and good organization of work
  • an eye for detail and neatness
  • good communication and presentation skills
  • hard-working
  • independence, time flexibility
  • working experience on the same or similar position (a preferable requirement);

What we offer

What do we offer?
  • educational and language courses
  • the company's share program for employees
  • friendly working environment in modern premises
  • competitive compensation
  • opportunities for personal growth and professional development
  • friendly working environment in modern premises
  • you will have the opportunity to work together with collaborative and welcoming colleagues
  • you can learn from a senior executive during working together
  • you will have the opportunity to define and create new ideas and processes, to work with foreign colleagues and to work in a flexible working schedule

Position is located in Budapest and expecting starting date is immediately or upon agreement.

Company info

EssilorLuxottica, a fully integrated player, is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear such as Ray-Ban, Oakley, Vogue, Persol as well as licensed brands including Giorgio Armani, Burberry, Bulgari, Chanel, Coach, Dolce&Gabbana, Prada, Ralph Lauren, Versace to create a vertically-integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing growing eyewear industry.

How to apply

If you are interested, please apply by sending your resume together with a cover letter in English.
Thank you for your interest and we look forward to meeting you!

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