Technical állások XVIII. kerületben (it üzemeltetés, telekommunikáció)

• IT szolgáltatások napi szintű működtetése és felügyelete;
• ügyféligények kezelése és kapcsolattartás a belső és külső partnerekkel;
• részvétel a szolgáltatási szerződések és alvállalkozói szerződések megkötésében;
• szolgáltatási szintek (SLA-k) nyomon követése;

Key responsibilities • Act as a single point of contact for phone calls (primary), chat and emails from users • Assist customers with basic, how to, account, portals, etc related inquiries • Coordinate with customers to track their details, navigate users to accurately enter their data in the...

Location: Budapest, Hungary | Work Mode: OnsiteWorking Hours: 9:00–18:00 (1-hour break) | Type: Full-time...

• Autóipari technikai kérdések kezelése ticketing rendszeren keresztül
• Kapcsolattartás műszaki csapatokkal, technikusokkal és belső stakeholder-ekkel
• Komplexebb műszaki problémák telefonos egyeztetése
• Esetek dokumentálása, megoldások követése
• Együttműködés a belső csapattal és a teamleaderrel

• Modern, reszponzív és újrahasznosítható frontend komponensek fejlesztése,
• Alkalmazáslogika és adatkezelési folyamatok megvalósítása,
• Szoros együttműködés a UX/UI csapattal és a product ownerekkel,
• API-k definiálása és integrálása,
• Authentikációs folyamatok fejlesztése és karbantartása,

• Lead, manage, and mentor engineering teams, fostering a high-performing and collaborative team culture
• Empower teams to deliver robust, scalable, and customer-centric software aligned with business needs

• Application and IT infra support
• Incident Management and Request Fulfilment
• Receiving end user calls
• Provide elevated level of remote technical support and resolution
• Provide detailed documentation about the reported issues in the ITSM tool
• Provide proactive IT support

• Deliver software products for telecom carriers in virtualization, containerization, horizontalization, and public cloud scenarios.
• Act as the technical implementation engineer (TE) and be responsible for technical implementation and technical problem handling in the delivery projects.

• Maintain and troubleshoot SmartCare / CEM platforms
• Support and optimize big-data environments (Hadoop, SybaseIQ)
• Perform scripting and automation tasks (JavaScript, Python, Shell)
• Build BI reports and dashboards (Tableau or similar BI tools)
• Design and implement technical delivery solutions

• Provide advanced troubleshooting for complex mobility incidents escalated from L1 support
• Diagnose and resolve device enrollment, configuration, compliance and application deployment issues
• Support mobile OS upgrades, patching strategies and device lifecycle events

• Identify potential network, system, and application-level vulnerabilities.
• Develop and implement comprehensive mitigation strategies.
• Conduct security investigations and computer forensic analysis.
• Perform penetration testing and security-focused architecture reviews.

• Design, implement, and strengthen security protection for IT cloud platforms, ensuring security at both infrastructure and application layers
• Participate in regular red-team/blue-team exercises, identify system vulnerabilities and security weaknesses, and propose remediation plans

• Install, maintain and support company IT hardware and end-user devices
• Provides hands-on user support, including on-site troubleshooting and issue resolution
• Manage and maintain network infrastructure, including LAN, WAN, VPN, VLAN and WLAN environments

• Manage daily operations of IT infrastructure (including Security measures), ensuring seamless functionality in Data Centers and in Remote Locations.
• Collaborate with various IT functions, particularly with the IT Service Desk and Desktop Team, to ensure efficient process execution.

The IT Specialist will work in the Shared Services Centre office of the Food and Agriculture Organization of the United Nations TASKS AND RESPONSIBILITIES •    Provide first-level user set-up and support for the ICT-related services including the Local Area Network, Wide-area Networks, Wi-Fi,...

• Design, plan, and deliver the campus network projects, commissioning the Huawei network devices and controller
• Participate in technical workshops, collect customer requirements, analyze difficulties and risks in project solution

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Handling customer service requests from all Europe for Huawei Wireless products (BTSDBS3900 GUL, BSC69006910 GU and more);
• Take first corrective actions to isolate and neutralize reported incidents and if necessary escalate to next technical level support;

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Cybersecurity Analyst
• Cloud Engineer
• AI Engineer
• Data Engineer
• Functional or Application Analyst