Technical állások Budapesten (it üzemeltetés, telekommunikáció)

Location: Budapest, Hungary | Work Mode: OnsiteWorking Hours: 9:00–18:00 (1-hour break) | Type: Full-time...

• Resolve customer technical incidents during installation, implementation, and/or maintenance of NI products and platforms.
• Escalate complex issues to the appropriate internal teams while maintaining ownership of customer interaction.
• Report design, reliability, or maintenance issues to R&D.

• Modern, reszponzív és újrahasznosítható frontend komponensek fejlesztése,
• Alkalmazáslogika és adatkezelési folyamatok megvalósítása,
• Szoros együttműködés a UX/UI csapattal és a product ownerekkel,
• API-k definiálása és integrálása,
• Authentikációs folyamatok fejlesztése és karbantartása,

• Handle inbound and outbound interactions with B2B customers
• Provide technical troubleshooting for mobile, fixed-line, internet, and TV services
• Respond to customer queries via calls, emails (Sprinklr), and ticket systems
• Manage open cases and follow up on pending technical issues

• Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
• Providing guidance to the client through the necessary steps to restore functionality
• Being responsible to either solve the issue or assign up to Level 2 support

• Handle inbound technical support requests (Phone, Email, Web).
• Validates customer entitlements and approves exceptions for unentitled customers.
• Dispatch out-of-TSR scope technical issues to the appropriate support group. 

• Handling HelpDesk tickets related to errors, incidents, and inquiries concerning system integrations.   • Analysing and diagnosing technical issues reported by end-users.   • Collaborating with development teams, business analysts, and external vendors to promptly resolve problems.   • Providing...

• Be responsible for IP Infrastructure Solution pre-sales.
• Project management: Lead and guide the project team to identify, develop and close business opportunities with account manager/channel manager/ service manager.

• Lead, manage, and mentor engineering teams, fostering a high-performing and collaborative team culture
• Empower teams to deliver robust, scalable, and customer-centric software aligned with business needs

You will design, manage and operate ServiceNow solutions that power ISM’s user‑centric services, partnering with business stakeholders to co‑create workflows and knowledge that enable first‑time support, efficient escalations, and transparent service delivery....

THIS WILL BE YOUR JOB: ·         Answer contacts promptly and professionally ·         Provide assistance with inquiries and problems such as software, hardware and network issues ·         Use problem management and help desk systems (Confluence, Freshdesk, Kanban, etc.) ·         Troubleshooting...

• Design and deliver complex, high-impact network security solutions across multiple platforms and customer environments.
• Provide technical leadership, consultancy, and design authority across concurrent projects, guiding key technical decisions.

• Cybersecurity Analyst
• Cloud Engineer
• AI Engineer
• Data Engineer
• Functional or Application Analyst

Manage, maintain, and optimize SAP server landscapes based on Linux (Red Hat / SUSE), ensuring high availability, performance, and system reliability across productive environments....

• Managing and Expanding Data IT team located in different countries of the Region;
• Overseeing the integration of data into the enterprise data warehouse, collaboration with department heads to ensure accurate and relevant reporting data;

• Take responsibility for the overall integration architecture, design for the future of the platform
• Develop, configure, troubleshoot, and maintain integrations built in SAP BTP Integration Suite and SAP Cloud Platform Integration (CPI)

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Install and maintain the company IT hardware, supervise the network, ensure regular updates of software on workstations.
• Oversees all IT-related purchasing and budget usage; works with accounting to develop budget.
• Manage the users and computers accounts on national level.

• Develop a comprehensive understanding of the Global Financial template (GFT) and Procurement solutions of bp, focusing on processes across SAP (including Ariba).
• Act as an interface between business stakeholders (business data requirements) and technical teams.

• SAP S/4 HANA átállás aktív támogatása, koordinálása,
• Napi szintű L2-L3 támogatás biztosítása SAP ECC (átmenetileg) és S/4HANA rendszerekben,
• Üzleti megbeszélések levezetése, amelyeken a funkcionális (üzleti folyamatok) és műszaki (alkalmazások/rendszerek) tudás képviselete történik,