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• Provide technical support via email and telephone to customers regarding the use and troubleshooting of KUKA Robotics products,
• Send technical documentation to customers as needed,
• Enter and maintain data in the ticketing system (Salesforce),
• Manage customer complaints effectively and professionally,

• Work with FL to manage end-to-end deployment activities of wireline or wireless (or other technical products);
• Transverse coordinate the supporting teams to achieve customer requirements;
• Work with subcontractors, track the daily planning, and have weekly planning meetings.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Receiving end user calls
• Provide first level resolutions
• Ticket creation/Categorization / Prioritization
• Ticket escalation to respective Support Group
• Incident resolution and recovery
• Ticket Closure.

• Leading the Agile Transformation process: building, increasing and sustain maturity of high-performing self-organized Agile teams
• Promote and advocate a culture of continuous improvement, setting goals and milestones

• Be the key interface for capturing demand requests related to IT tool development, act as a Business Analyst.
• Be responsible for creating user stories as an input in the Agile delivery process – either as part of a team or as overall owner

• Providing support for global and special manufacturing applications.
• Troubleshooting Windows and software issues across local and remote sites.
• Supporting desktops, laptops, tablets, rugged industrial devices.
• Supporting barcode scanners, label printers, PLC terminals, HMIs, and thin clients.

• Customizing in SAP logistic modules like SAP MM / PP alone
• Provide solution for SAP processes in cooperation with business and logistical systems
• Interaction with process experts to find the best industry practice to implement

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Responsible for the performance, and the profitability of the B2B segments.
• Continuously observing and analysing the B2B Telecommunication market, the competitors activities, gathering customer insights, and incorporating them into marketing planning and execution processes.

About the role: The Onsite Services Technician Intern will be responsible for providing comprehensive support for Schneider Electric workplace and infrastructure equipment. This role involves hands-on technical tasks, coordination with external vendors, and ensuring high levels of end-user...

• Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
• Providing guidance to the client through the necessary steps to restore functionality
• Being responsible to either solve the issue or assign up to Level 2 support

We now have an available role in beautiful BUDAPEST as a SERVICE DESK AGENT for a NORWEGIAN SPEAKER. This role combines customer support with technical expertise to deliver seamless support experiences. Representatives act as the first point of contact for both internal teams and external clients,...

You will be responsible for continuation of day-to-day operations and work closely with the helpdesk, global infrastructure application, and program management teams to resolve issues and implement future enhancements on supported sites. The role includes ticket handling, desktop support, WAN, LAN,...

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

As an SAP S/4HANA Finance Consultant you will be responsible for implementing, optimizing, and supporting SAP S/4HANA solutions (cloud, on-premise) to help clients achieve operational excellence and digital transformation. This role requires both technical expertise and strong business process...

• You will be responsible for designing, developing, and implementing business intelligence solutions,
• Analyse data, and create reports and dashboards that provide valuable insights,
• Support current BI design and test development activities together with the software development department,

• Application and IT infra support
• Incident Management and Request Fulfilment
• Receiving end user calls
• Provide elevated level of remote technical support and resolution
• Provide detailed documentation about the reported issues in the ITSM tool
• Provide proactive IT support

• Support Head of Digital Care on taking whole responsibility of various value streams, projects, initiatives.
• Define and communicate the stream’s vision, strategy, and roadmap, ensuring alignment with company and tribe goals.

• Provide technical assistance and support for computer systems, software, and hardware issues
• Troubleshoot and resolve problems with desktops, laptops, printers, and peripherals
• Install, configure, and maintain software applications and operating systems