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• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Ensures technically and timewise optimal Customer Support to guarantee the availability professionally and quick support by phone, email and remote assistance for customers
• Supports customers with complex technical requests using structured problem-solving approach

• Testing and monitoring e-commerce payments, ensuring accuracy and compliance with established policies and procedures.
• Handling incoming tickets related to online payments, customer payouts & fraud prevention.
• Creating and managing IT development tickets for payment-related issues.

• Design, develop, and integrate components for establishing trust (e.g. via SPIFFE) and securing network connections (e.g. mTLS, IPSec, Wireguard) in dynamic environments
• Leverage existing Open Source software to implement state of the art security features

• Operating and extending technical and structural infrastructure components for highly secure environments, both for internal platforms and customer-facing projects
• Supporting security accreditation processes and administrating relevant systems and security technologies

• Write cleaning and data processing programs (SQL)
• Manage metadata from various national and international large scale educational assessment studies (including automated adaptation integration via SQL programs)

• Designing & delivering engineering solutions for our businesses and customers
• Providing production engineering services to ensure the safety and reliability of our technology
• Analyzing business data within DB to inform plans and deliveries
• Enhancing our infrastructure capabilities and functions

• System Ownership & Lifecycle:
• Own the entire system life cycle
• for our public cloud-based infrastructure, including requirements gathering, architecting, vetting, building, and operational management.
• Automation & Operational Efficiency: Drive significant improvements in
• operational efficiency

Configure, operate, and maintain network infrastructure, including Juniper SRX firewalls, QFX/EX switches, Fortinet FortiGate firewalls, FortiSwitches, and OPNsense firewalls, as well as Microsoft Azure networking components....

Design, develop, implement and own products and solutions to improve the security, reliability, and scalability of N26 cloud infrastructure and systems in the workload orchestration domain...

• You are part of a team who is responsible for the global infrastructure services (planning, design, installation and administration)
• You ensure the proper service delivery of the entitled end to end services (network infrastructure, Storage, Server, VM, interfaces, 芒聙娄)

Customer Support: Respond promptly and accurately to customer inquiries via chat, phone, and email. Assist clients in managing domain portfolios and digital assets to protect and secure their global internet brands....

• Partner closely with IT partners throughout project lifecycles
• Support and collaborate with partners throughout the project lifecycle
• Ensure secure, reliable operation of our cloud platform
• Handle 2nd-level support and solve complex technical issues

• Provide general support to Stakeholders in regards to FEI horse documents, registrations and health requirements;
• Provide general support to different Stakeholders on the use of various FEI IT platforms;

• Design, develop, and implement platform solutions that enhance the reliability, security, and scalability of the Database Platform infrastructure.
• Provide technical leadership in cloud infrastructure, networking, CI/CD, and security for operational data storage solutions.

• Design, develop, and implement platform solutions that enhance the reliability, security, and scalability of the Database Platform infrastructure.
• Provide technical leadership in cloud infrastructure, networking, CI/CD, and security for operational data storage solutions.

implement and maintain software applications and IoT systems on AWS using Python, SQL, and Linux, and continuously optimize application performance and identify areas for improvement....

• Address and resolve basic SAP related incidents and service requests.
• Act as a liaison between users and senior SAP team members
• Implement small-scale enhancements and fixes in SAP (ABAP or other relevant technologies).

Participation in full-cycle and diverse international projects Complex programming, testing and debugging functions related to the implementation of SAP modules Understand requirements from provided functional designs and transform them into technical designs Keep contact with functional teams and...