Client service team lead állások, munkák

• Build and execute a strategic vision for short, medium, and long-term growth, identifying areas of opportunity across the managed Agency Group portfolio
• Manage a dedicated team of Sales Partners focused on the specific Agency Group portfolio

• Shaping and pitching OCM offerings in IT transformation proposals and new client opportunities
• Leading and delivering OCM workstreams across complex client engagements (e.g., SAP, Digital Workplace, M&As, AI)

• Operational Support
• Provide hands-on support to all departments: Front Office, Housekeeping, F&B, Technical, Reservations, and Sales.
• Ensure seamless coordination between internal and external teams: Revenue Management, External HSK company

Define and execute a comprehensive sales strategy to convert and retain retail traders across priority markets. Build, manage, and scale a multi-regional, multilingual sales organization, including sales agents and account managers. Optimize CRM workflows, sales pipelines, and communication flows...

• Lead Generation & Prospecting: Define target customer segments and actively identify new potential clients and key growth opportunities (hunting).
• Strategic Sales: Take ownership of the full sales cycle, from initial contact and needs evaluation to negotiation and closing C-level deals.

• Provide operational and managerial leadership to the Customer Care Team
• As part of the Customer Care team, it will be the first point of contact for customers and their needs.
• Motivate, mentor and develop the team in line with departmental objectives.

AI Technical Leader & Head of Business Development Job Title: AI Technical Leader & Head of Business Development Location: Geneva, Switzerland (on-site, principal workplace) Job Type: Full-time, permanent (100%) Industry: Artificial Intelligence / Fintech / Decentralized Finance Experience...

Lead and manage customer relationships for the Regensburg site with a strong focus on customer centricity and satisfaction...

Senior Expert / Manager Asset Management Systems 80-100% – Zürich / Basel Company Description AFRY provides engineering, project management, and advisory services that enable the energy and industrial transition and strengthen resilience in society. With 18,000 experts worldwide, we combine a...

Develop Go-to-Market Strategies: Design and craft dynamic go-to-market strategies and narratives that empower the Sales team and resonate with advertising clients. Collaborate closely with the Global Ads Marketing team to ensure alignment with global messaging....

Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives....

• Manage and process product- and service-related customer complaints, primarily within the Scent & Care business unit.
• Conduct root cause analysis in collaboration with Quality Control (QC) and other relevant departments.