Support engineer állások, munkák

• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Deliver exceptional customer support to internal and external stakeholders
• Investigate and resolve complex customer requests, issues, and escalations
• Monitor operational performance, service metrics, and reporting outputs

• Efficiently manage customer requests through a ticketing system and over the phone
• Provide expert answers and technical support for our clients regarding the usage of our software and products, while presenting the value of our portfolio

· Proprietary MCX Solution and Platform Maintenance · Linux Server Administration · IP Network Analysis and troubleshooting · Analyze SIP signaling and resolve incidents related to VoIP services. · System Monitoring and Log Collection and Analysis · Customer technical support and issues management...

CI/CD & Developer Support Engineer (w/m) Ärztekasse Genossenschaft provides business process outsourcing and eHealth solutions to health professionals so they get relief from administration and can focus on medical work. Ärztekasse is renewing its entire datacenter and the products affected by this...

• Providing exceptional support throughout the customer lifecycle
• Handling administration
• Order management
• Quotations
• Master data maintenance
• Collaborating with cross-functional teams to deliver outstanding service
• Maintaining the highest standards of accuracy and professionalism

The IT Support Specialist is responsible for providing reliable day-to-day IT support for employees in Optotune Switzerland and ensuring the smooth operation of workplace technology. The role focuses on end-user support, device management, Microsoft 365 administration, onboarding and offboarding,...

Student IT Support (f/m/d) 20% The IMCD Group is a global market leader in the sales, marketing and distribution of specialty chemicals and ingredients. With a global network of industry experts, IMCD offers its suppliers and customers in the EMEA, Americas and Asia Pacific regions market-oriented...

• Support APQP Quality activities starting with the RFQ phase through until product launch.
• Facilitate quality work packages for assigned Launch program according to Power D3 (APQP five phase model), support Product Engineer / Manufacturing Engineer / Operations deliverables.

• Managing customer orders from receipt through delivery
• Monitoring order status and coordinating with internal teams to resolve delivery, stock, and product-related issues
• Handling customer complaints, returns, and requests with regular updates on progress

• Mise en place Arbeiten
• Zubereitung und Ausgabe von Kalt- & Heißgetränken
• Gästebedienung- & Betreuung
• Reinigungsarbeiten
• Ein Auge fürs Detail und ein eigener hoher Qualitätsanspruch
• Grundlegende Deutsch- und Englischkenntnisse
• Freundliche Ausstrahlung, gute Umgangsformen und ein gepflegtes Erscheinungsbild

On-Site IT Support Specialist (100%) For over 40 years, Celerion has stood at the forefront of global bioanalytical contract research, partnering with pharmaceutical and biotech innovators to bring new therapies to patients faster. Our growing Fehraltorf/Zurich site is at the heart of that mission....

Why now? The energy market is experiencing the biggest upheaval in 50 years. We no longer manage electricity, we make it intelligent. RABOT is growing at triple-digit rates – and with our B2B business, so is the demand for excellent service. Behind the conclusion of the contract, a separate service...

• Supporting clients throughout the lifecycle including administration, order management, quotations, master data
• Providing exceptional customer support to internal and external customer requests
• Processing and following up all relevant requests within division’s guidelines

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Managing customer requests across various channels and platforms
• Investigating and understanding the root causes of customer inquiries
• Documenting all customer interactions to track activities effectively
• Inputting data into Ford systems as required

The environmental engineer will support new site development in the Berlin, Brandenburg area, including environmental permit preparation, communication with the authorities and overseeing consultants helping with the permit preparation. The engineer will also ensure standards and policies support...

• Leading new assignments and projects individually or as part of a team
• Interacting with customers and vendors and participating in sales discussions
• Managing and maintaining vendor contract information
• Participating in invoicing processes
• Maintaining supplier database

Incident Engineer (w/m) Ärztekasse Genossenschaft provides business process outsourcing and eHealth solutions to health professionals so they get relief from administration and can focus on medical work. Ärztekasse is renewing its entire datacenter and the products affected by this transformation....

Set the strategic direction for a high-performing, customer-centric global Service Desk organization, and hold the team lead accountable for operational excellence...