Support engineer állások, munkák

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

Responding to customer inquiries through phone, email, and chat in a professional and timely manner, while accurately documenting these interactions Troubleshooting and resolving technical and business operation issues within a broad and interesting domain Escalating complex issues to higher level...

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

Customer Success Engineer (f/m/d) 100% Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth,...

Responding to customer inquiries through various channels, such as phone, email, or chat, in a friendly and professional manner Assisting customers by answering their questions, providing information, and guiding them through the support process Troubleshooting and resolving technical and business...

IT Onsite Support Specialist Rothschild & Co Rothschild & Co is one of the world's largest independent financial advisory groups. We offer a distinct perspective that makes a meaningful difference to our clients’ business and wealth. With a team of 4,600 talented financial services specialists on...

• Design, develop, test, deploy and maintain software in a thriving environment
• Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions

On-Site IT Support Specialist (100%) For over 40 years, Celerion has stood at the forefront of global bioanalytical contract research, partnering with pharmaceutical and biotech innovators to bring new therapies to patients faster. Our growing Fehraltorf/Zurich site is at the heart of that mission....

• Du analysierst und bearbeitest After‑Sales‑Anfragen (Schwerpunkt Retouren & Lieferungen) und stehst dabei im direkten Austausch mit unseren Kunden
• Du steuerst und überwachst alle Vorgänge zuverlässig innerhalb der vereinbarten Service Levels

• Empfang und Betreuung unserer nationalen und internationalen Gäste
• Check-in und Check-out sowie Abwicklung aller damit verbundenen administrativen Aufgaben
• Annahme und Bearbeitung von Reservierungen per Telefon, E-Mail und Online-Buchungssystem

• Manage and respond to distributor inquiries in a timely and professional manner
• Process and follow distributor orders and requests accurately and ensure smooth and timely order fulfillment

Freude am Arbeiten mit Menschen, Herzlichkeit, Authentizität und Flexibilität Sie nehmen Ihre Verantwortung als "First Contact" gegenüber unseren Gästen kompromisslos engagiert und mit Leidenschaft wahr Erfahrung in derselben oder einer vergleichbaren Position von Vorteil Sehr gute...

• Collaborate with the regional and global D&T organization to enhance the local network infrastructure (keyword: network architecture, OT-segmentation)
• Participate in local, regional, and global D&T projects and coordinate roll-out of same on local site level

Be a friendly, reliable point of contact for customers, delivering thoughtful and timely support Monitor and respond across multiple customer communication channels Take ownership of customer questions and issues from first contact through resolution Support both customer-side technical teams and...

• Collaborate closely with your Tech Lead on architecting new features and seeing them through to completion.
• Design, develop, test, deploy and maintain software in a thriving environment.

• Deploy network system upgrades at CONUS and OCONUS field sites.
• Become site focal for the program and coordinate installations.
• Provide onsite support for troubleshooting and problem resolutions.
• Perform network maintenance and upgrades.
• Provide documentation and reporting.

• Deploy network system upgrades at CONUS and OCONUS field sites.
• Become site focal for the program and coordinate installations.
• Provide onsite support for troubleshooting and problem resolutions.
• Perform network maintenance and upgrades.
• Provide documentation and reporting.

• Deploy network system upgrades at CONUS and OCONUS field sites.
• Become site focal for the program and coordinate installations.
• Provide onsite support for troubleshooting and problem resolutions.
• Perform network maintenance and upgrades.
• Provide documentation and reporting.

• Deploy network system upgrades at CONUS and OCONUS field sites.
• Become site focal for the program and coordinate installations.
• Provide onsite support for troubleshooting and problem resolutions.
• Perform network maintenance and upgrades.
• Provide documentation and reporting.

• Deploy network system upgrades at CONUS and OCONUS field sites.
• Become site focal for the program and coordinate installations.
• Provide onsite support for troubleshooting and problem resolutions.
• Perform network maintenance and upgrades.
• Provide documentation and reporting.