Customer support állások, munkák

Handle emergency response calls daily and provide clear, empathetic communication while redirecting calls to the appropriate teams. Provide empathetic, accurate, and reassuring information during high-stress moments, ensuring callers feel heard and supported while waiting to be transferred. Provide...

Handle emergency response calls daily and provide clear, empathetic communication while redirecting calls to the appropriate teams. Provide empathetic, accurate, and reassuring information during high-stress moments, ensuring callers feel heard and supported while waiting to be transferred. Provide...

• Lead and support after-sales projects across the company's product portfolio, covering new service launches, new product ranges and process optimization initiatives.
• Contribute to the development and continuous improvement of service processes, documentation and systems.

• Own and develop the regional pipeline; actively support up- and cross-selling within your territory
• Collaborate closely with deal teams to ensure an outstanding end-to-end customer experience
• Support pricing models, tenders and commercial proposals

• Assist customers with software application inquiries and troubleshooting issues
• Document customer interactions and technical issues in our ticketing system (Salesforce)
• Collaborate with senior support staff to escalate complex issues and ensure timely resolution

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....

Drive global market development for Ultrafiltration by proactively generating new business opportunities, developing new customers, and translating application requirements into suitable product and solution recommendations....

• Technical interface to the customer:
• for providing remote or on-site technical support during battery integration, testing and production failures
• for customer battery lab- and vehicle integration and testing.
• to analyze battery failures or integration issues

• Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
• Extensive background in IT support helpdesk and 1st level operations
• Hands-on leadership style with strong focus on service quality and continuous improvement

• Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
• Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement

• Develop achieve and maintain regional business growth and market share through exceptional sales execution.
• Identify and cultivate relationships with leading Physicians and healthcare facilities to strengthen the organisation's operating plan.

• Conducting sales calls and meeting with key decision makers to introduce/upsell our entire portfolio of products.
• Building rapport with existing clients and new.
• Ensure fast implementation and execution of strategies, projects and methods.

• As part of the Customer Care Center team provide phone, e-mail and remote log-in technical support including diagnostics, solution plans, training, and customer facing communication.
• Test and repair customer equipment.

IT Supporter (m/f/d) IT Supporter (m/f/d) Are you passionate about solving technical challenges and providing support to colleagues in a dynamic environment? Do you want to be part of a company that makes a real difference to global health? Bavarian Nordic is looking for a dedicated and...

Administer and configure liquidity hubs (OneZero, PrimeXM, Centroid, FXCubic, etc.) to ensure continuous uptime and performance. Manage client onboarding processes, including setup via FIX, MT4/MT5, and give-up (dropcopy) connectors. Monitor client operations, route profiles, and configure risk...

Operations Specialist - Electronic Monitoring Job Title: Operations Specialist Salary: competitive Hours: Full-time (100%), 42 hours per week (standard office hours, with some flexibility), unlimited employment Vacation: 25 days annual holiday, plus local legal bank holidays. An additional day off...

Operations Specialist - Electronic MonitoringJob Title: Operations SpecialistSalary: competitiveHours: Full-time (100%), 42 hours per week (standard office hours, with some flexibility), unlimited employmentVacation: 25 days annual holiday, plus local legal bank holidays. An additional day off on...

• Lead Field Support Operations across multiple sites: coordinate onsite support staff, prioritize tasks, and ensure timely issue resolution
• Deliver Hands-On Technical Support: hardware setup, break/fix, AV systems, networking, and peripheral troubleshooting

• Design, develop, test, deploy and maintain software in a thriving environment
• Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions

• Entwicklung und Umsetzung strategischer Vertriebspläne im zugewiesenen Gebiet zur Erreichung und Übertreffung der Umsatzziele.
• Aufbau, Pflege und Intensivierung von Beziehungen zu bestehenden und potenziellen Kunden, einschließlich medizinischem Fachpersonal und Entscheidungsträgern.