Customer support állások, munkák Németországban

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

Own the end-to-end incident process:Map, document, and continuously improve the full customer incident lifecycle — from the first inbound signal through intake, triage, escalation, resolution, and customer communication, ensuring a seamless experience at every step....

Support the execution of effective local partnerships with merchandise partners, manufacturers, and brands in accordance with established guidance. Focus on implementing category selections to increase overall value for both business and customer objectives....

• Planning, installing, configuring, replacing, and maintaining PCs and iOS devices according to the standard
• Providing first-level IT support to users via phone, ticketing system, and on-site assistance
• Troubleshooting and resolving hardware, software, and connectivity issues

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• Coordinate all Document Control related activities and ensure the team is implementing the applicable procedures
• Develop and maintain operational procedures related to documentation management

You will not just manage a roadmap - you will actively shape how next-generation energy storage systems in a highly dynamic environment. This role is ideal for someone who thinks big, loves to combine HW and SW and wants to build loved products for an scaling and also evolving productin one of the...

• Execute predefined daily, weekly, and monthly operational SCM processes.
• Analyze, validate, and challenge customer forecasts to support accurate demand planning and product availability.

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

End-to-end responsibility for the customer journey in support and service, from the initial inquiry through routing and processing to resolution and structured feedback collection...

Support the execution of effective local partnerships with merchandise partners, manufacturers, and brands in accordance with established guidance. Focus on implementing category selections to increase overall value for both business and customer objectives....

Lead the development and continuous evolution of the German TMTT marketing strategy, ensuring alignment with the European vision while tailoring approaches to local market dynamics, regulatory frameworks, and unmet clinical needs....

• Proactively engage with existing enterprise customers through outbound outreach to identify business owners and define meaningful use cases for Adobe Acrobat Sign.
• Help customers unlock the value of Adobe Sign by driving activation, adoption and long‑term usage of the solution.

• Design, develop, test, deploy and maintain software in a thriving environment
• Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions

• Own and develop the regional pipeline; actively support up- and cross-selling within your territory
• Collaborate closely with deal teams to ensure an outstanding end-to-end customer experience
• Support pricing models, tenders and commercial proposals

Focus is on international launch projects taking into account product protection, production processes, costs as well as customer agreements and current legislation....

• Source, develop, qualify, and close new and existing leads and opportunities
• Develop and implement account plans to build pipeline and deliver on revenue targets via new business acquisition
• Build relationships with key customer stakeholders and generate sales opportunities

• Technical and managerial leadership of a multidisciplinary quality team
• Development and implementation of the quality strategy in alignment with overall company objectives
• Promotion of a quality culture and preventive mindset across all departments

Manage complex technical programs from initial request through planning, product validation, production ramp and delivery, ensuring technical feasibility, operational readiness and alignment with customer expectations and timeline....

• Own, structure, and continuously refine the product backlog with clear priorities aligned to product strategy
• Define user stories, acceptance criteria, and product requirements based on clinical workflows and user needs