Customer support assistant állások, munkák

Interact with customers / partners in a professional, friendly and efficient manner and escalate concerns about meeting service levels or deadlines...

Process customer orders accurately and efficiently while ensuring timely follow-up, stock updates, backorder reporting, invoicing, and return/claim management in line with agreed service standards...

• Employment type: Full-time, 40 hours/week
• Work mode: Hybrid (1 day/week in office)
• Location: Budapest, Hungary, 9th District, Mill Park office building
• Working hours: Standard business hours (Monday–Friday, 08:00–18:00)
• Support customers via phone and email

Responsibilities: •Deliver outstanding customer service by professionally handling incoming calls and promptly addressing client inquiries, ensuring a positive and solution-oriented experience. •Manage and coordinate customer requests received via portals and email, ensuring accurate job acceptance...

• Customer Order Management SAP rendszerben
• Rendelés kezelés SAP rendszerben

• Customer Order Management mostly in SAP System.
• Executing and answering order entry, order modification, order status, material availability and similarrequests from German customers and Sales colleagues.
• Active participation in team meetings.

• Provide customer support for healthcare and life science products and services
• Ensure timely and accurate resolution of customer inquiries: deliver multi-channel support (phone, chat, email) with empathy, clarity, and efficiency and technical troubleshooting

• Be the first point of contact for IT issues via phone, email, chat, and ticketing systems
• Provide technical support and customer service in Italian and Spanish
• Troubleshoot common hardware, software, and access problems
• Log and track incidents in the ITSM system and escalate when needed

• Support customers via phone and email
• Resolve and escalate eSignature-related issues
• Proactively identify bugs and product improvements
• Meet SLAs and deliver outstanding customer experience

• Be the first point of contact for IT issues via phone, email, chat, and ticketing systems
• Provide technical support and customer service in German and English
• Troubleshoot common hardware, software, and access problems
• Log and track incidents in the ITSM system and escalate when needed

• Napi kapcsolattartás európai és ázsiai beszállítókkal
• Beszerzési folyamatok, rendelési ütemezések és beszállítói egyeztetések támogatása
• Szállítások és logisztikai folyamatok koordinálása a termelési igények biztosítása érdekében

• Assist in delivering World Anti‑Doping Code compliant education programs.
• Draft education plans, evaluations, and reports using ITA templates.
• Support online and event‑based education (webinar support, liaise with facilitators, prepare briefing packs, presentations and activities).

•Preparation of accounting documents for bookkeeping •Reconciliation of invoices and reports •Management of contract registration system •Registration of tangible assets, management of asset movements •Office operational tasks •Organization of employee programs, hospitality...

• Perform daily office and administrative tasks
• Manage and organize documents, invoices, and records
• Support financial preparation and administrative processes
• Prepare and maintain spreadsheets, reports, and data records

• Diagnose, resolve and track post-sales technical issues related to mobile devices,
• Provide support via phone, email, and Teams, utilizing a dedicated hotline and mailbox, and meeting SLA requirements,

• HPLC készülék kezelése és alapvető karbantartása
• A QMS (minőségirányítási rendszer) működésének támogatása
• A laboratórium napi munkájának segítése
• Mérési adatok napi szintű feltöltése vállalati rendszerünkbe

• Provide Treatments: Perform professional massages (Swedish, Deep Tissue, etc.) based on client needs.
• Consultations: Talk to clients about their pain points and customize their sessions.
• Room Care: Reset your own room, change linens, and ensure a sterile, peaceful environment.

• Supporting the work of attorneys and associates
• Preparing and formatting Word documents, Excel spreadsheets and PowerPoint presentations
• Preparing and filing submissions to courts and authorities

• Overseeing everyday business operations
• Support the daily work of the Company Manager
• Professional handling and storage of documents
• Nurturing positive working relationships
• Reception, management and transmission of external and internal information
• Manage and schedule social media accounts

• Ügyfélszolgálati és operatív feladatok ellátása
• Kapcsolódó adminisztrációs feladatok ellátása
• Ügyfelekkel kommunikáció telefonon (csak bejövő hívások) és e-mailben
• Reklamáció kezelés e-mailben

• Raise activities that are not completed by assignees.
• Keep the accountability for the customer query or request resolution
• Provide customer support via the internet, phone, and email to support activities including: