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Senior Contact Center Solution Architect / Pre-Sales Lead (m/f/d) - Tieto Tech Consulting
- Tieto Germany GmbH
- Hibrid •
- Teljes munkaidő
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1-3 év tapasztalat • Angol felsőfok
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DYNAMICS • CRM • CLOUD
Főbb feladatok- Act as the Lead Solution Architect in pre-sales engagements for contact center projects
- Design end-to-end contact center architectures, including:
- Omnichannel routing (voice, chat, e-mail, messaging)
- IVR / call flows / routing logic
- Voice-, Mail- and Chatbots
- Workforce and quality components
Március 25. -
Senior Contact Center Solution Architect / Pre-Sales Lead (m/f/d) - Tieto Tech Consulting
- Tieto Germany GmbH
- Hibrid •
- Teljes munkaidő
-
1-3 év tapasztalat • Angol felsőfok
-
DYNAMICS • CRM • CLOUD
Főbb feladatok- Act as the Lead Solution Architect in pre-sales engagements for contact center projects
- Design end-to-end contact center architectures, including:
- Omnichannel routing (voice, chat, e-mail, messaging)
- IVR / call flows / routing logic
- Voice-, Mail- and Chatbots
- Workforce and quality components
Március 23. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok
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CLOUD • SECURITY • SAP • CRM • MIDDLEWARE
Főbb feladatok- Leading the architecture discussion for the Core Platforms (CRM, Billing etc.) to deliver seamless business solutions for the Energy Retail Segment
- Collaborating with business stakeholders to understand requirements and translate them into scalable and effective technical designs
Március 11. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol felsőfok • Német középfok
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API • CLOUD • DATABASE • AZURE • BI • POWER BI • SQL • SECURITY • DYNAMICS • PROJECT MANAGEMENT • CRM • ERP • GDPR
Főbb feladatokStrategic Blueprinting: Design and maintain the corporate IT enterprise architecture, ensuring seamless connectivity between Commercial and G&A systems and the broader company infrastructure....
Március 05.
Mentse el szűrési feltételeit későbbre!
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Crm developer
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IT programozás, Fejlesztés
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Rendszertervező
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Németország