Crm developer állások Németországban (projektmenedzsment)

• Lead the strategic evolution and rationalisation of a large, complex Dynamics 365 platform, ensuring it becomes more efficient, maintainable, and accessible for integration with other systems.
• Identify opportunities to retire or simplify processes, while modernising architecture and functionality.

Serve as the process expert for offer creation, pricing, approvals, quoting, and order creation, driving simplification, automation, and end‑to‑end process transparency....

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• Guide the Transition : Lead the implementation of EPOS digital solutions for our existing and new B2B clients.
• Process Design: Beyond managing clients, you will design the workflows, onboarding journeys, and internal procedures that will become the standard for our digital department

• You will play a crucial role in digital transformation Projects
• Ensure project deliverables meet quality standards
• Support the development and implementation of technical solutions to monitor and improve data quality across the enterprise, with a strong focus on SAP R/3 and S/4HANA

• Defining and managing comprehensive test strategies and test plans aligned with DevOps workflows and project requirements
• Designing, reviewing, and maintaining high-quality test cases for functional, non-functional, integration, and regression testing

Define and lead the holistic Change Strategy for the Europe template IT rollout, aligned with program phases, deployment waves, and TKE's overall OCM methodology....

• Act as single point of contact for Program Sponsors across the Europe Africa region
• Co‑manage overall program plan, timeline, budget, and vendor deliverables together with the external system integrator
• Prepare and lead SteerCo meetings, including reporting, decision papers, and escalation topics

Strategic Blueprinting: Design and maintain the corporate IT enterprise architecture, ensuring seamless connectivity between Commercial and G&A systems and the broader company infrastructure....

Manage compliance with global template processes and ensure process standardization & harmonization within a hub in a global SAP deployment...