Crm developer állások Németországban (it tanácsadó, elemző, auditor)

• Building the CRM application according to the architectural framework
• Defining and maintaining system configuration and technical documentation
• Developing CRM dashboards, processes, and reports tailored to business needs
• Integrating data from SAP S/4HANA in the application

Serve as the process expert for offer creation, pricing, approvals, quoting, and order creation, driving simplification, automation, and end‑to‑end process transparency....

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

Training Design & Delivery: Designed and delivered role-based, hands-on training programs, workshops, and live demos (virtual and in-person) for global audiences, including certification programs to measure proficiency....

• You will contribute to improving our foundation recommender system
• Your role involves exploring and evaluating new machine learning methods, including applications of LLMs for recommender systems
• Expect to support personalized CRM communications (push notifications, in-app messages, newsletters)

• You will play a crucial role in digital transformation Projects
• Ensure project deliverables meet quality standards
• Support the development and implementation of technical solutions to monitor and improve data quality across the enterprise, with a strong focus on SAP R/3 and S/4HANA

• Collaborate with stakeholders to gather and analyze business requirements for CRM solutions
• Design and implement Microsoft Dynamics 365 CRM (on-premises) solutions, including customizations and configurations
• Provide technical expertise and support during the implementation of CRM projects

• Leading the architecture discussion for the Core Platforms (CRM, Billing etc.) to deliver seamless business solutions for the Energy Retail Segment
• Collaborating with business stakeholders to understand requirements and translate them into scalable and effective technical designs

Strategic Blueprinting: Design and maintain the corporate IT enterprise architecture, ensuring seamless connectivity between Commercial and G&A systems and the broader company infrastructure....

Manage compliance with global template processes and ensure process standardization & harmonization within a hub in a global SAP deployment...

We're looking for a proactive, results-driven Senior Lead Customer Partner to lead account growth and win new business in the Financial Services and Insurance sector. You'll own relationships with C-level executives, drive large IT services deals, and expand Kyndryl's footprint through strategic...