Head of service operations állások, munkák projektmenedzsment kategóriában

• Lead and coach a team of Service Delivery Managers
• Ensure smooth operations and hit KPIs/SLAs
• Build strong client relationships
• Resolve escalations quickly and effectively
• Improve processes and standardize best practices
• Collaborate with internal teams (HR, IT, Training, etc.)

Serving as the single point of contact for energy clients, managing ongoing support engagements and maintaining strong relationships with C-1/C-2 stakeholders Coordinating planned and unplanned maintenance windows to minimize business disruption and act as the escalation point for critical...

Serving as the single point of contact for energy clients, managing ongoing support engagements and maintaining strong relationships with C-1/C-2 stakeholders Coordinating planned and unplanned maintenance windows to minimize business disruption and act as the escalation point for critical...

IT Operations and Service Coordinator...

Taking responsibility: Responsibility for the successful planning, execution, and completion of internal IT infrastructure projects; work closely with other teams to deliver projects on time, within budget, and to the highest quality standards; lead IT projects by developing and managing project...

Working closely with application and infrastructure engineers to address issues and bugs as soon as possible Providing transparency to the customers' product teams Driving internal takeovers from project teams Assisting delivery teams with product training and support Coordinating scheduled and...

• Support IT side of the delivery for the build-out of a new Global Fulfilment Center (GFC)
• Collaborate with stakeholders to define project scope, goals, and success criteria, ensuring alignment with organizational objectives.