Head of service operations állások, munkák it, telecom vezető kategóriában

• Lead and coach a team of Service Delivery Managers
• Ensure smooth operations and hit KPIs/SLAs
• Build strong client relationships
• Resolve escalations quickly and effectively
• Improve processes and standardize best practices
• Collaborate with internal teams (HR, IT, Training, etc.)

• Provide strategic leadership for the IT Operations sub-department
• Foster global collaboration and ensure efficient resource utilization by coaching and supporting the sub-department and its employees in roadmap planning, prioritization, and execution

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

The AO is a medically guided, not-for-profit organization, a global network of surgeons, and the world's leading education, innovation, and research organization specializing in the surgical treatment of trauma and musculoskeletal disorders. We are home to people from all over the world, from...