Cloud engineer állások Németországban (it, telecom vezető)

• Lead the end-to-end network engineering scope for multiple BESS projects, overseeing design, deployment, commissioning, and transition into operations.
• Manage and coordinate internal engineers, integrators, and contractors, ensuring consistency, quality, and security across all network assets.

• Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
• Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement

• Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
• Extensive background in IT support helpdesk and 1st level operations
• Hands-on leadership style with strong focus on service quality and continuous improvement

• Lead Field Support Operations across multiple sites: coordinate onsite support staff, prioritize tasks, and ensure timely issue resolution
• Deliver Hands-On Technical Support: hardware setup, break/fix, AV systems, networking, and peripheral troubleshooting

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....

Operational Management: Oversee EIT operations, ensuring stable, high-performing infrastructure and coordinated local IT support....

You will represent SAP Global Cloud Operations in front of major SAP customers in the region MEE for technology and operations topics i.e. the face of SAP Global Cloud Operations....

Strategy & Leadership: Take ownership of the ZEISS Cyber Security Strategy and Architecture, ensuring state-of-the-art cyber capabilities and priorities that align with the needs of ZEISS. Lead the definition and orchestration of the strategy lifecycle, closely integrating it with the global...

Responsibility for leading the team that integrates monitoring, threat intelligence, incident detection and response, detection engineering, and digital forensics across infrastructure, product and operational environments....

• Provide strategic leadership for the IT Operations sub-department
• Foster global collaboration and ensure efficient resource utilization by coaching and supporting the sub-department and its employees in roadmap planning, prioritization, and execution

• Acting as a permanent member of the Cybersecurity Incident Response Team (CIRT)
• Executing and supporting technical incident response activities, including analysis, containment, and recovery
• Escalating critical technical findings and risks to the Incident Commander

• Being part of our Infrastructure & Network Team in an international IT set-up ​
• Group-wide definition of standards for network technology
• Management of external service providers
• Establishment of security standards in collaboration with the Information Security Officer

Lead end-to-end cybersecurity operations (network, application, cloud, and data security), ensuring continuous SOC monitoring, threat intelligence integration, vulnerability management, incident response, and secure configuration and lifecycle management across all IT environments....

• Define, maintain, and enhance governance controls for firewall management in line with internal policies, DORA, and BaFin requirements.
• Conduct second line reviews of firewall configurations, rule changes, and network segmentation to ensure compliance and risk reduction.

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

• Lead global principles and strategies for CSV, IT governance, and data integrity.
• Collaborate with functional QA teams to develop tailored validation and governance strategies.

• Collaboration with the Sovereign Cloud RISO
• Own specific documentation requirements from compliance & security execution to satisfy specific newly mandated regulation like SecNumCloud, BSI-C5, VS-NfD